Pizza Guys — Restaurant in Napa

Pizza Guys location looks like a bigger place from the outside. When you step inside, take four steps & you're at the order/pick up counter. Directly behind the counter is a small kitchen. This place is SUPER tiny. After all these years, I never knew it was just an oder/pickup pizza joint.

The young gentleman behind the register was friendly & informative. There was a young lady assisting him. There was also the pizza maker. So these three are supposed to be the "Pizza Guys"? 🙄

Got my pizza home. After what I had just seen at their location, I was really curious how the pizza tasted. It was an XLarge pepperoni pizza for $21 (included a $2 tip). I will gladly tip $5 if it was a full service, sit down experience.

Took a bite into my pepperoni pizza. I could taste the cheese, the pepperoni, & the pizza dough. I didn't taste any Italian herbs/spices in the pizza sauce, the cheese tasted like basic cheese, the pizza dough was acceptable, & there was a decent amount of pepperoni on it. Is it a gourmet pizza with a gourmet price? NO. A typical XLarge pepperoni pizza at a very reasonable price? YES.

The pizza was edible, my stomach felt fine after, it didn't put a dent in my wallet, it filled me up with leftovers for breakfast 🤣, & the young man behind the counter was pleasantly helpful. So, you want a decent single topping, XLarge pizza for ONLY $21, without drama or hassle? Then Pizza Guys is your place to go. A good pizza bang for your buck. I just expected to see more than a couple guys working at "Pizza Guys". But hey, the young lady was prettier to...

Even on superbowl sunday, they came through with a delicious, PIPING HOT pizza in record time. When i noticed they forgot the side of ranch i asked for, i called & let them know. I honestly didnt want to impose on their hard working staff of delivery drivers to drive all the way back to my house for such a small side, but i just simply wanted to let them know as an honest constructive observation for future orders. They INSISTED on sending me a driver to "make up" for it, including 2 ranch sides (not even a charge, as they have never charged me for a simple side of ranch, let alone two). Thank you Pizza Guys for becoming my only choice when it comes to fresh, delicious pizza, as well as having an honorable and truly customer based focus. I have been in the service industry for many years, and it is refreshing to see fellow individuals for being so humble, gracious, and flat out REAL, when honestly most woyld not have insisted to go out of their way (on superbowl Sunday, at that!) you guys...

I’ve been ordering from them for about two years purely because they used to be the only place that delivered around Napa. However with an average minimum delivery time of two hours every single order and a serious case of the upset tummy, I can’t justify it anymore. They don’t value their own coupons, discounts or deals and often say they’ve given you a full free large pizza coupon and charge full price. They tell you one price and charge you another. If they make mistakes they would rather gaslight you and treat you like an idiot than work on the situation. They always get your order wrong. The food usually comes soggy as well as the boxes, I’ve often called at the two hour mark and asked where the food is of which I’ll be told it’s just being made now. Now with doordash I don’t have to spend so much money on bad quality...