Great Harvest Bread Co. — Restaurant in Naperville

Its the second time i have left this bakery empty handed. Both times, there were no other customers. The first time i merely asked for clarification how long their sourdough was fermented for (just to understand if it were real Sourdough) or a dough with lactic acid added to speed up the process. My second visit a year later, I was seeking a savory bakery option. Both times I was met with frosty responses across the counter. You could tell that the lady behind the counter was irritated by my two simple questions. Needless to say, I chose not to spend my money here. Probably wont be returning either, unless i need another serving of...

I have been a lifelong fan of Great Harvest Bread Company. Whenever I am in the area, I try to stop by. At some point in the past few years, this location apparently started making their breads in extremely small batches since they always seem to be out of stock of the breads that make them unique. The past three times I visited, they were out of their Cheddar Garlic, Popeye’s Passion, and Italian Focaccia. While I understand maintaining inventory to balance costs and waste isn’t always easy, I am not finding it worth the extra effort to visit this location anymore since I always leave disappointed by...

Um..I feel like I just left the twilight zone, such a buzzard and uncomfortable atmosphere. The woman who attended us seemed absolutely baffled by every question and had no customer service inclination. There were no menus and they didn’t even have the things that were on the signs outside. $9 for two mediocre iced coffees that felt like pulling teeth to order (they also had a strange taste…like maybe the roast was flavored?) Overall just not a welcoming experience and I was hoping for a new local coffee/baked goods spot but this...