SEPT. 27, 2017 -- UPDATED REVIEW: I should've specified that the previous review was for the buffet and unfortunately there is no real way to specialize my food choices when I am coming to the buffet. Perhaps I will give your restaurant a try again outside of the buffet because both my husband and I love your dinner menu and the Lamb Vindaloo. Frankly, I miss the Kadhi Chicken Kebab and if you're saying it has the same amount of chicken in it as the original version and you are willing to modify any dish to suit my palate, then yes, you've more than earned back your stars. THANK YOU!
ORIGINAL REVIEW: I had been coming to Indian Harvest for nearly 20 years now -- well-before the move to the now newer location by Binny's. VERY disappointed from recent visits. EVERYTHING seems to now have cinnamon in it and I can only handle cinnamon in small doses. You walk in and the entire place stinks of cinnamon. It's like going to your grandmother's house during the holidays and she has every cinnamon holiday candle lit. Not ever dish needs to have cinnamon in it. They've managed to completely RUIN their Butter Chicken and Baingan Barta with this new cinnamon trend. Whoever is in the kitchen doing this needs to be fired and they need to get whoever was their chef before back in the kitchen. I haven't been here in over a year because of this issue. I have complained several times about the cinnamon in everything now and it has not changed. It's a shame too, seeing as I love the kadhi chicken kebab. Not happy either that you guys changed the size of this appetizer. You also have in your pics on this review an image of the kadhi chicken kebab in its original size -- not the smaller version. It's almost like you're taunting me with the beautiful memory of the dish I LOVED. But now, you made it MUCH smaller but charge the same price. In fact, I think you may have increased the price! You should offer it as appetizer-size and entree-size because it's an awesome dish. Since I have made it very clear that the food was better BEFORE 2016, the management needs to assess what has changed since 2016. If it's a new chef -- then they need to be taught how to properly make the dishes the way they were before 2016 -- or outright fired. Until this cinnamon-in-everything issue is remedied AND the issue with the kadhi chicken kebab addressed, I will absolutely not be back. It's unfortunate that you've lost a customer of nearly 20 yrs -- and if you pay attention to what I have said in this review -- management will know exactly what...
Read moreI recently (07/07/2023) ordered food from Indian Harvest in Naperville, IL through the Grubhub app, and I must say that my experience was incredibly disappointing. Despite its reputation and name recognition, the food fell far below my expectations, leaving me with a sense of dissatisfaction. I decided to try the Dal Makhni and Butter Naans. However, the Dal Makhni I received was nothing like what it should have been. Instead of the rich and flavorful lentil dish I was expecting, it seemed more like a simple Urad Dal with Rajma. There was no trace of the traditional Dal Makhni taste and texture, which was truly disappointing. To make matters worse, the Butter Naans were a complete letdown. They were unusually thick and puffy, unlike any naans I have ever had before. The texture was far from what it should be, leaving me wondering if they were prepared with the necessary care and expertise. In addition to the disappointing food, the Grubhub app failed to provide accurate information about my order. It notified me that my delivery was running late, but it was actually delivered at the last possible minute. As a result, the food arrived lukewarm, which further detracted from the overall experience. The combined lackluster food from Indian Harvest and the subpar service from Grubhub only added to my disappointment. Considering the lack of authenticity in the dishes and the unsatisfactory service provided by Grubhub, I cannot recommend Indian Harvest or Grubhub for a pleasant dining experience. I hope they can take steps to improve their food quality and delivery services to match the standards one would expect from a reputable restaurant and delivery platform. I urge potential customers to consider other options before choosing Indian Harvest or relying on Grubhub for their dining needs, as my experience was far from...
Read moreSkimpy on amount of chicken in dishes, service could be better, they take more time than they say for pick ups, and they're too pricey compared to their competition. There are other places that are better - try masala, they're worth the trip in Warrenville and it's only 5 more minutes away.
Story: I ordered food for pick up and arrived when they said they'd be done, but they were late. Having a fussy baby with me, I told the hostess I'd be in my car waiting. My car was in the first slot and they had a clear window looking right at me (6' away). After another 15 minutes of waiting, I came back inside to find what's taking so long. Turns out the hostess had my order ten minutes ago but waited for me to come in rather than taking it out to me (it was prepaid and I was literally 6'away, but for me to come in, I couldn't leave a baby in the car and had to unpack everything.
Contrastingly, I went to Masala. Everything was ready when I got there. I told the host (the smiling owner) my wife has pregnancy cravings for their one special slushy drink with tapioca balls. He said congratulations, and have me the drink for free, and said he hoped we came back again soon. They know how to run a business the right way at Masala, and their food is just better, more of it, and less expensive. BTW - the cook is awesome and creates special...
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