Captain D's

Today, August 24th, 2024, I decided to go inside Captain D’s to place my order. Why is the door locked??? Ok fine. I went through the drive thru and realized it was backed up around the building. I waited patiently as I understand Captain D’s is cooked to order. Upon ordering, the voice through the speaker stated it will be 30 to 40 minutes on food. I said ok. She asked what can I get for you. (I assumed she was going to be pleasant after her greeting)I proceed to place my order. I asked for grilled whiting plate, catfish plate and grilled salmon plate. She stated that they aren’t cooking grilled food today……what does that mean? Is the grill not working? Does the cook not grill on Saturdays???!!! I didn’t ask any questions, I just said fine and ordered fried catfish plates with fries, okra, on 2 orders and rice and broccoli on the third. I pulled around to this nasty attitude having female, who not only didn’t say hello, but acted like she didn’t want to be there, could care less that me or anybody else was in the line. She took my card and looked beyond angry. I was still very nice and respectful to her because you never know, bad day maybe? Regardless, you are in customer service. What you put out, you will receive back. Arriving at my family’s home, I noticed that I didn’t even get my rice. There was one hush puppy per plate. The fries were hard and the fish could pass for adult shrimp. Once again, why was the door locked for dining, why were you such a nasty person who can’t say thank you or hello, why was my order incorrect and looked like a kids meal! This is the closest one to me but I absolutely hate this location.