We had been here a few times over the last year or so. Either the last time or the time before the beans were extremely runny, like liquid bean soup runny. I figured it was just made poorly that day but at that point I wasn’t super excited to come back. The family wanted to try it tonight. We were seated quickly but the guy walks with us, sets the menus in a stack on the table and walks away. We all stand there trying to decide if that meant sit down or maybe he was going to find a towel or something. Eventually we sit. He walks up with two extra silverware sets, puts them down and walks away. Just a strange way to start the service I guess. Not a word. Eventually he comes to take our order, no pad to write but hey, if he can remember our order whatever. I order a #15, a burrito and a taco. Our food gets there and right away I can see water or something next to the beans. I figure maybe when they throw the plates in the oven or when they take the plates out in the morning something was frozen. I don’t know, it wasn’t worth complaining about. I then notice I got an enchilada and taco, color me shocked the old “don’t worry I’ll remember” didn’t work. I eat about half the enchilada cause I the other part is buried under the taco and lettuce. I had to scrape each bite off the plate which is just lovely. Now it’s time for the taco, I go to pick it up and the entire middle is completely wet and the bottom opens and everything falls out. I’m now holding two halves of a taco shell with nothing in it. How in gods name that much liquid gets on a plate I’ll never know. Needless to say that was clearly the last time I’ll set foot in that building. It really isn’t that hard to be welcoming, polite, and to serve food that isn’t soaked in water. I...
Read moreOur visit today was mediocre and borderline disappointing. We ordered the two enchiladas combo, a quesadilla with carne Asada meat (we were told there would be an up charge for the meat substitution, and Pollo de crema and just had waters to drink. We snacked on the chips and salsa while we waited for our order but never saw our waiter again for water refills. Eventually another gal came by for more water. Thr intial plate brought out was incorrect. Instead of the enchiladas we were brought a wrong dish of tacos of some sort. Our waiter immediately fixed it and brought the correct dish, but we didn't see him again. The quesadilla wasn't cut, which was odd. The Pollo de crema was different than I thought it'd be as you have to assemble it yourself and the sauce with the meat was quite messy doing this. It tasted fine but isn't something I'd order again. With how messy it was, it would've been nice having more than the one napkin each on our table, but again we never again saw our waiter. The beef enchiladas were rated a 7/10. When it came to pay our ticket we weren't sure what to do since we hadn't seen anyone and ventured towards the bar. We ran into our waiter doing this and he told us we could meet him at a register to cash out. For the 3 items we had, by menu prices our ticket should've been $35 with the exception of the surcharge for meat substitution but he said our total was $54, he didn't give us an itemized receipt. We didn't realize the prices until we got home to realize we were overcharged. It's not an experience which makes us inclined to want to try again. Also, the women's restroom had no...
Read moreIs been coming here for years i'm a truck driver... Is always break on it... I'm not sure if they got new management. But it was just a bad day.. I was going to get a chimichanga today, but they said they ran out of shredded beef... But I could get nachos with ship shredded be didn't make much sense to me. I end up getting the house, not joe's nachos with tomatoes and onions and guacamole on it.. Presentation was terrible taste good though.. Usually they give you the bean salsa. Chopped up cabbage and a little bowl of cheese for your chips. I asked her where the cheese was. She said you have to ask for it now. I said, okay, bring me some... Brought out a bigger bowl than usual yes you have to pay for it now... Didn't say anything about that... They used to give you a little dessert. But they quit that a while ago, too. It was just a little tortilla with cinnamon and a little bit cream on it... Between the cheese and the little dessert? This is what makes the place special too besides.. Beside the big Ice cold beer Mexican beer on tap that they were out of. Maybe just a bad day for me... Usually I would give this a five plus all the time.. So as many times as i've been here, and only this will be Second time it wasn't up to par. So in the big picture, I really can't complain. I just hope they don't have new management And...
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