On December 4th at 6:06 p.m., I placed an online order with Domino's Pizza, opting for delivery due to snowy weather and challenging conditions. The estimated delivery time was 45 minutes. After waiting over an hour, I called the store and was placed on hold for an additional 5-8 minutes before speaking with someone. I inquired about the delay and offered to switch to pickup if my payment could be canceled. The employee informed me that delivery would take another 45 minutes, and pickup would still require 20-30 minutes. Frustrated by the wait time and lack of clarity, I decided to cancel my order.
Disappointed, I turned to Marco's Pizza, which I had initially preferred. Their service was exceptional. I placed an order and had it delivered in under 30 minutes. Not only was the service prompt, but the pizza was also fresh, generously topped, and more affordable than what I typically order from Domino's.
This experience was a clear contrast. Domino's did not meet my expectations for convenience, while Marco's exceeded them in every way. I am thoroughly impressed with Marco's Pizza. Five stars for Marco's. hands down the better...
Read moreRemember when Pizza Hut used to be good? You know, before they switched to inferior ingredients and changed the sauce? Marco’s Pizza is highly reminiscent of those pizzas. I tried it out because they had an online special and I live a block away. I was skeptical (they used to be associated with Family Video) but I was impressed with the pizza. So much so that I’ve ordered 3 more times in a month. I even urged my friends from out of town to try it this weekend (because they have a Marco’s Pizza in their hometown and, like me, completely ignored them) and they loved it too. I will be ordering pizza from them exclusively from now on and not just for the nostalgia, but because it’s really great pizza.
Unfortunately, I can’t recommend the wings. When I ordered them they were tiny, burnt, and had next to no sauce on them (and I had ordered...
Read moreI've been ordering delivery online from Marco's Pizza for nearly two years. Tonight I ordered a pizza and the lazy delivery driver didn't buzz my apartment. He just left it in the entryway. I called to complain, they tried to say that there's a different phone number and he tried to text me, nobody tried to text me and I know what phone number I put in there. He also told me that there's no apartment number there, there's always been an apartment number there because everybody was ever delivered to me has always brought it right to my door. The person who screamed at me on the phone, told me I needed help, called me back and screamed at me some more, and was incredibly rude claimed to be the district manager and his name is jeremy. He should not be in charge of anything. He cannot control his temper at all. This whole situation...
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