Solea Mexican Grill LLC — Restaurant in Neenah

Ordered 2 plates to go. Carne asada and the Solea sample plate. Service was great and the staff was very friendly and the food came out very fast. That's what I was afraid of it coming out so fast that it tasted reheated and that is exactly what we recieved. The sample platter comes with nachos, taquitos, mini flautas, quesidillas and carnitas. Thank you for taking the time to box my taquito separately because it was the only edible thing besides the piece of steak in rhe carne asada plate. The sample platter had everything thrown together in layers starting with chips, some gross chicken or pork, then flautas on top, then quesadillas on top of the flautas, then taquitos on top of all that all slathered in a sauce that looked like marinara sauce and not Pico de Gallo. The food tastes old especially the guacamole that we didn't even eat more than just to try it. I ended up throwing away most of my food because after unstacking the layers of food thown together like a feeding trough and laying them on another plate to give the food a chance, it was all soggy and falling apart and the chips tasted like they were made last month and the rice. I make Mexican rice daily and have been a cook and I know when food has been reheated. I'm not sure where all these good reviews come from? Maybe it's better when you sit down to eat? Idk 🤷‍♀️ We trier take out to go about a year ago and had the same experience with bad and soggy food but were hoping it would go differently this time. Thank God we had a gift card and didn't spend too much. Will...

It was my husband’s birthday today and I had him pick someplace to get dinner that we could take home and enjoy during the Super Bowl. What a HUGE mistake!!! We called our order in about 2:00 for pickup at 4:00. Got there at 4:00 but it wasnt ready. We.waited about 10 more minutes and someone gave us the bag with our $43 order. We were surprised the order wasn’t ready as there were NO CUSTOMERS in the place. We went home and prepared to enjoy our dinner. More surprises awaited us. We were missing one our desserts — as Mexican ice cream needs to stay frozen we looked for the second one which we were charged for but didn’t receive. My husband called to let them know we were missing a Mexican ice cream—they listened but they really didn’t sound surprised. We hung up and went to our meals which were cold like they had sat on the counter since 2:30. Then we went back to the dessert for another surprise. There was a taco bowl with a scoop of ice cream in it and a cherry on top. Never saw this kind of Mexican ice cream. Needless to we don’t recommend this place for anything, unless you're looking for disappointment and a cold meal. Not what I planned for when all wanted was a nice meal for his birthday. It was an expensive and disappointing meal. I think word must be getting out as there wasn’t a single customer when we were there at 4:00...

WATCH OUT FOR FOOD POISONING!!! I went to Solea this past thursday, we ordered guacamole which took 20 minutes to come out...our waiter did not pay an ounce of attention to us, and the restaurant wasn't even that busy. I ate the chips, guacamole and salsa, within in 15 minutes I was not feeling so well, but I thought it would pass. Finally our food came out, I ordered the steak and cheese burrito, I took one bite and knew something wasn't right. Within seconds I was sweaty and dizzy, I had to run to the restroom and almost threw up on the way, I could barely hold back. Thank goodness I made it in time and a bathroom stall was open. I threw up immediately upon getting to the toilet, so hard it was almost projectile, which I have never experienced before. After about 10 minutes I began to feel a bit better. I texted my friend that I had gotten food poisoning and that we needed to leave. He got the check, and on the way out I told the hostesses that I had gotten very sick from the food, their reply "oh wow we're sorry". REALLY, that's it? They did not even tell their manager, this is a huge health concern. I am sure many other people got sick like I did, my friend got sick shortly after returning home. I am very concerned for what may be going on in their...