Dairy Queen Grill & Chill — Restaurant in Neenah

This place is the slowest serving fast food of any place I've ever been wait on average over a half hour just to get a blizzard this time was almost an hour. My advice go across town 5 minutes away much faster and same quality and freshness.

Update. So I tried this place once again because well there was nobody in line so the wait should be really quick and the owner was nice enough to give me a generic response to hopefully come back. I ordered a blizzard and chicken strip basket. Was running about 11 minutes early for work so figured tons of time for just me the only customer to get my food and on with my day. Waited 15 minutes after paying was getting to that danger point of maybe being late to my job. So I had to leave. Kinda curious how much longer I would have had to stay to actually get my food. Not only did I not get my order due to the slow service which I paid for but the blizzard was soft and very pathetic. Where's the legendary blizzard flip to show the quality of icecream your getting. Overall I'm so unsatisfied I'm going to try and summit a ticket to corporate. I never do this kinda thing but I think the owner should be held a little bit...

This location does a disservice to the remarkable service of the other location. They are owned and operated by different people with clearly different expectations of their staff. Tonight at 6:45, there were 7 workers behind the counter and not a single one was working. We went thru the drive through and placed our order (2-4 piece tender boxes), after paying we were asked to pull ahead and wait. After waiting 17 minutes I decided to go inside to figure out what the problem was. I was met by all 7 of them looking around as the food (of the 4 vehicles that by this point had been waiting) sat on the counter getting cold. There was no manager present and the shift lead was standing there and ultimately bagged the food after I came in and asked. This is the second time an experience like this has happened. The most disappointing thing is that the other Neenah location is ALWAYS friendly, professional, and timely. This sharing of franchise in the same city casts a shadow on the positive work of the...

First you take away my grilled cheese with the flattened bread and my french silk pie blizzard now this.

The girl at the drive thru was very nice and polite and the wait was SUPER SHORT! BuI ordered a grilled chicken bacon ranch sandwich and a Medium caramel truffle blizzard. She repested it back as a small blizzard, everything else was correct so I asked if I could have a medium blizzard. She said sure, I would get my new total at the window. I get to the window, She hands me a small blizzard. I again ask for a medium. Qnd politely she says "yes" and appologizes. I didnt mind, I got my blizzard, sandwich was ready and I got back on the road to head home. The chicken was cooked to shoe leather but its been a long day, its hot and Im tired so I just eat it. Then I get home to and open up my blizzard. It has pecans and heath in it.... not what I ordered. Service was great but a little off. Atleas the blizzard was good too! Not correct...