Wendy's — Restaurant in Neshannock Township

I would like to start this off by saying I have worked fast food for years, so I understand how irritating it can be sometimes. However, one of the employees at this Wendy’s was the literal most rude person I have had to interact with in a long time. I pull through the drive thru to get a water on my way to work, not too often but occasionally. Today, when I went to the store before work, I ordered my usual large ice water. When I got to the window however, instead of simply getting my water, the manager (I believe it was a manager) literally had the worst attitude with me and said “You know at Sheetz they charge for the cup and the ice” to which I had no idea how to respond. I don’t set the prices at Wendy’s so I’m not sure why he was taking that up with me. He also said “expect these free waters to change in the future” which also quite literally is not my decision and has nothing to do with me. Also, I never said I had an issue with paying for the water. This person was literally acting like the money for this water was coming out of his personal check. The last thing that was uncalled for was the fact that even though I ordered a large ice water, this person gave me the smallest mini frosty cup they could find. Next time, I think I will just go to Sheetz and pay, at least the...

So last night we pulled up at 8:45 and all the lights were shut off. I assumed they closed at 9 considering we sat at the order speaker for about 3 minutes confused before they got on to the speaker to take our order. I am always very nice and remained nice and these ladies were extremely rude over the speaker. They took my order and when I got to the window I asked if they close at 9. The girl at the counter ignored me so I had to ask again. She then was snippy and said no we close at 10, I said oh okay.. Next window the woman began handing us the order and did not say a single word to us. No hello, no you’re welcome when we said thank you.. no have a good night.. Typically I never leave reviews but every experience before this had been great and friendly. Last night these ladies seriously tried to pretend they were closed then treated us like garbage when they on fact were open for another hour.. Then we get home, there were two piece of bacon on our TRIPLE BACONATOR and the bacon had not been warmed it was cold and soggy. They gave us no straws and the wrong frosty too. We were too annoyed to go back and deal with their negativity. Sad that the staff changed my opinion so easy on what I thought was one of the friendliest Wendy’s I’d ever been to. Would give a negative star if I...

Third time I ordered cheese sauce not in bag I call complain I'm tired of doing!! Do ur job! Had coupon cause of the mess up last visit! U guys might want check ur mayonnaise I wiped it off my sandwich tasted spoiled!!!!!!!!!!!!!!!!!!!! Then my fries weren't even filled had two free combos no one asked what size I wanted figured cause they gave us a free combo that's not our fault we didn't mess order up!!! Last time I'm coming there! I complained three times within last year!! What makes me mad is the manager that's been ther forever I spoke to a month ago said ill mail coupon out 11 days really? I'm down street!! He never mailed it out! I have call ask where my coupon for last VISIT!!!my fries so salty burger was cold and raw and chicken sandwich was cold mayonnaise again gross!cheese sauce not in bag! Guess have do pps job checks bags for now on !! I was in about 1200 the older lady seemed clueless I won't ever go back! I don't want nothing free sick of my orders being messed up! Look at card managers says two free cheese sauces along with free combo meals!I like dip fries in...