I went to Moon Shadow Restaurant with my family because it was the only dine-in option available at the time. When we arrived, our waitress, Samantha, told us that since we had a large party, she would have to seat us at two separate tables with two separate checks. I said that was fine.
However, the restaurant was nearly empty, so I was surprised by how long everything was taking. When it was finally our turn to be seated, Samantha placed us at two tables that were quite far apart. I mentioned that the distance seemed a bit much and asked if we could move to a different table so we could all sit together, especially since we had kids with us.
Instead of trying to help, Samantha stormed off angrily and muttered “GOD” under her breath. She then grabbed a tray and started slamming plates and utensils around. It made us extremely uncomfortable, especially because other guests started noticing her attitude toward us.
I’ve dined at many upscale and high-end restaurants, and I’ve never been treated so disrespectfully. We came out hoping to enjoy a nice time with friends and family, but Samantha’s behavior really put a damper on the evening. Based on this experience, I wouldn’t recommend Moon Shadow Restaurant to anyone planning to dine with...
   Read moreWe had gone to moon shadow for a meet and greet dinner on Thursday Oct 19th evening at 5pm. We had reservations and pre ordered our meals. I'm not sure about the others, because I didn't want to have any others know how bad me and my husband's meals were. Besides the meal taking an hour or so to get everything was awful! My husband ordered the ribs with garlic potatoes. His ribs were so very dried out, that when you bit in to them the meat crumbled in a dried mess and the garlic potatoes had soooo much garlic they were inedible. I ordered the steak and also the garlic potatoes, again the potatoes were such a strong garlic they also were inedible. The steak was eeh ok, tender and all but the entire meal was cold. I would have felt embarrassed to return our meal, so we just didn't eat. I also ordered a bloody mary, OMG it was awful! Whoever the bartender was did not know how to make bloody Mary's. It was so watered down and I didn't even think there was any alcohol in it. Also there was nothing in it, there was no celery salt, no celery stock, no olives. The only thing I got was a slice of lime on the rim of my glass. I'm not sure I would want to go...
   Read moreLast time I dined there was 4 yrs ago thought it would be the same or even better.Not so much I can say the meal looked good on the plate but tht was about it. I ordered medwell sirloin steak dinner with an ice tea, & baked potato it came with mini carrots and a dipping cup of A1 sauce. The baked potato was great and the steak was well done and taste like freezer burn the carrots were warm on the outside and cold in the middle.I paid 56.00 . I would not recommend throwing away ur money for a meal at tht place. Last 3 wks Ive dined at 2 steak eateries 1at the Aquarius the Outback I paid 45.00 for a 18oz ribeye dinner & 2nd Claim jumpers at the Golden nuggets a top sirloin dinner for 49.00 Both places the steak was fresh and the complete meal worth the money. So if u want a fantastic meal I recommend u go else were the Moonshadow is not what...
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