Ying Dynasty of New Bedford — Restaurant in New Bedford

Okay for take-out but definitely DO NOT eat here. My family was going to go to Jade Garden but they were closed, so we came here. First of all, it was freezing. Maybe that’s okay for during summer, but on a chilly early spring day, it’s horrible. Secondly, the customer service is awful. We had 7 people at our table, which is a larger party. However, there were only 5 other people in the restaurant. The service was so slow. It took a long time for us to get our orders taken, then a long time to get our drinks, and an extra long time to get our food. When the food was finally brought, I did not receive my order. She asked me what I ordered, and without saying anything else, she went back to the kitchen. It took 10-15 minutes, when the people with me were halfway done eating, for my order to come. I didn’t even receive an apology, which is the minimum in decent customer service. I asked why it took so long, and her excuse was that it was a large party and my order was put it last (which is was not taken last and my table and the other table here after us got their food). Severely disappointed because I used to like this place. Now, I’m just angry and will...

Horrible horrible HORRIBLE!!! I ordered my favorite plate which I've gotten regularly at Ying in Dartmouth, Hunan chicken. The Hunan chicken they use at this location was GROSS rubbery tasted nasty I took 2 bites and complained to the waitress I asked her if they use the same ingredients and food as the Dartmouth location because this isn't too tasty and her reply was I don't know I've never been or ate at the Dartmouth location. Here's advice for your staff when a customer isn't satisfied and they say something isn't tasty and asks about a different ingredients you go above and beyond and ask if there's something we can do to make your experience better or make you something else, not just give a quick I don't know...

Bad doesn't begin to describe it. Ying used to be one of the best. No longer. Service was almost nonexistent. Food was borderline spoiled and burnt (the fried food was on round three or four through the fryolator). You are allowed four table visits (order your food/drinks, drinks delivered, food delivered, and the bill. Never asked how anything was (they know). The cherry on top? When we were just about ready to leave, I watched the cook walk out of the kitchen wearing his apron and use the restroom. Absolutely disgusting. I couldn't pay and get out of there fast enough. See the photo for what all the fried food looked like. I took that picture and then threw our leftovers right in the trash....