Subway — Restaurant in New Bern

This Subway gave me the worst food and the worst service of any Subway I have ever bought a sandwich from. I would give them zero stars if this were possible. My wife and I stopped here yesterday on a working trip through the area for a quick takeout lunch. First, they were out of roast beef! Seriously, is the manager of this place even running a restaurant! How do you run out of one of your main types of meat? This place has to be managed by a complete moron for this to happen. Second, my wife asked the server for cucumbers on my club sandwich and for plain oil & vinegar. What I got was a disgusting, slimy sandwich with pickles and some sort of gooey Italian dressing Technically, pickles are cucumber slices and Italian dressing has oil and vinegar but only a dunce or the most poorly trained Subway server in the WORLD would put them on a sandwich in place of what was asked for clearly. Third, my wife had to contend with two servers that seemed to dislike each other and were not focused on the order. Maybe this is why one of these pitiful individuals failed to toast my sandwich as asked. So, I had to throw the piece of junk they gave my wife away and get a burger at the McDonalds up the road (another forgettable experience) just to have lunch and get on with my day. Avoid this Subway. There are other ones nearby in New Bern. This one is a sad, crappy excuse for a real Subway. To the manager: either clean up your act or quit and let someone with managerial talent take over this restaurant. You are an obvious...

I had to go to lunch early today (10:45am) due to work issues.

I was the only customer in the store. The person behind the counter was on her cell phone when I entered. She ended the call that she was on, but immediately answered another incoming call (again, on her personal cell phone).

The conversation was something about where to get "cash back" when making a purchase, so it was definitely not work related. She did not make eye contact with me, did not acknowledge my existence, but instead, walked to the back of the store where I could not see her. All this time, I was standing at the "order here" spot waiting to place my order. She ended her call with "can you hear me? Are you there?" and then came back out from the back.

At that point, I walked to the door and left.

Food Lion (a grocery store for those that don't know) is next door. I went in, walked to the deli section, got a sandwich, a 2-liter soda (it will last me a while, not just this meal), a pack of 200 napkins, a stack of 100 paper plates and ended up paying about $10.

I now have paper plates and napkins for the duration, a drink for ~2 days and a sandwich for lunch.

I really like that subway. I did not like...

I give this Subway 0 stars. Thank goodness all subways are not like this one. I ordered the platter for superbowl and I received plain subs and about a quarter cup of lettuce with 6 tomatoes. When I went back they gave me three little cups with pickles on top of jalepenos; bell pepers; and olives on top of onions. When I called to ask for the manager they gave me the "owners" number. He asked me to send an email with problems. I did this. All I wanted was for someone to correct the mistake. All other times I have ordered this i had one tray of sides and one tray of subs with condiments. Finally, I received an email back and the "owner" ended up being an assistant manager. He offered to give me the same meteocer platter I received before but to put the lettuce and cheese on the sandwich. NEVER again will I go to this place. I should have just ordered subs and came out a few dollars cheaper with actual toppings. What a way to treat a disabled person and someone with food allergies. Disrespectful...