When we go out into eat it takes ALOT for us to be turned off by a place. And we hardly EVER leave a negative review. But for what you pay to eat here (knew that going in and was looking forward to a nice dinner) there was a few things that happened that even McDonald’s would have handled better. After the server asked for our drink order we literally waited 25 minutes before they were brought to us. Which wasn’t the end of the world, we actually joked about it. We could see our drinks near the butler door by the bar sitting & asked 2 other servers if they could bring them to us. Then watched them go and tell someone else in staff, of course none of them brought them to us. Finally our server brought them to us & apologized for the delay. We told him no worries & looked forward to the rest of the night. But then my wife’s drink had a long HAIR in hers. Immediately we showed the server- who hadn’t walked away yet. He again apologized and went to get her another drink which took about another 10 minutes. Finally and the biggest joke of all the Manager came over and apologized which was fine. But then he’s said he was going to give the 2 ladies at our table Free desert on him. We told him that they had ordered the “special” which included salad and dessert he said he knew that but it was the best he could do. While we weren’t happy we never asked for anything but it was completely insulting that he offered them a “free” dessert when it came with their meal. What a joke! We finished our meal, paid our bill, full price for everything. Then left &...
Read moreUPDATE 2: It’s now been THREE weeks since sharing my experience at Copper Rock and I still have yet to hear back from the team at the Steakhouse. I’m starting to feel under the impression that their original “helpful” response to my comment was just for appearances. Shame.
UPDATE: More than a week later and I’m STILL waiting to hear back regarding your “review” of my up-charge.
I was recently at Copper Rock Steakhouse for my future sister-in-law’s bachelorette weekend. With being a vegan, I called ahead to see if they could accommodate my dietary preference. Luckily, they said they could serve me a pasta pomodoro (which is just pasta in a red sauce). When my table got the bill, we saw a $40 charge for a ”shrimp and lobster pasta.” When we inquired, we found out that that would be the price of my dish, since it was a “special request.” I find that RIDICULOUS that I had to pay $40 for pasta in red sauce, while the rest of the girls at the table are paying $50 for subpar steaks. If I had known they were going to alter the shrimp and lobster pasta, I would have asked for the seafood on the side and given it to the girls at my table. I will not be...
Read moreI recently dined at Copper Rock Steakhouse and had an overall pleasant experience. The atmosphere was lovely—warm, welcoming, and sophisticated, making it an ideal spot for both casual and special occasions. The staff were incredibly friendly and attentive, taking care of everything quickly and efficiently, which really enhanced the dining experience.
The standout of the meal was definitely the buffalo shrimp. It was flavorful, perfectly crispy on the outside, and had just the right amount of heat. I highly recommend it if you're visiting! The bread served at the start of the meal was also fantastic—warm, soft, and great for dipping.
As for the main courses, the blackened tuna was good but didn’t quite wow me. It was cooked well but felt a bit understated in terms of flavor. The pasta, unfortunately, was quite plain and lacked the richness I was hoping for.
All in all, Copper Rock Steakhouse offers a great dining experience with a few highlights. I would definitely return for the buffalo shrimp and to enjoy the...
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