Bamboo House — Restaurant in New Hanover Township

Great food... But never ever come when it's busy especially during lunch they have no order in line what so ever. I had to let them know I was waiting for half an hr on an order to go. They totally forgotten about it. I gave them a second chance again as this happened to me a long time ago thinking they have changed.... Again, I waited 30 minutes and asked about my food and the guy who took my order I guess wasn't able to hand them the ticket. I suggest they should get a dedicated employee during lunch time to pay attention if they cannot keep up. Or have some sort of number system to keep track people who already has ordered. It is also not a bad idea when you are overwhelmed to tell the customer that they may have to wait for food. To have several people waiting especially customers who have their own time limit to get back to work during their lunch is bad. Hope you change your business ways. You could have been a bigger success. Overall, again the food is good. If there is only a few people ordering then great. Otherwise unless they can hook you up and don't forget your order when they are busy, go...

Laid back atmosphere and friendly service. The chef is a hard working woman, she was cooking all the orders by herself and getting them out the door in record time. That is no easy task. Her stamina and focus are just not something you see anymore in today's generation. We should all treasure and support her while we can. The young man at the counter was very polite and accommodating. Working with the public is no easy task and he does it very well. I ordered the ginger fish which tasted great! This could easily be a vegetarian option by replacing the fish with fried tofu. Pad Thai was amazing 👏 and the Tum Yum soup delivered that balance of sour, salty, and sweet that makes it so addictive. The restaurant interior is very plain but you are not there for the ambience, you are...

I really could go in on this place, but I feel like the people there seem like they may be pretty cool. That's why I give them one star. Besides that, the establishment really is unacceptable. The place doesn't look inviting, operable, or clean when you walk in. You have to go all the way to a back area to order and there is a family hanging out until a customer comes in, as if they were in their house. I think if nothing else, this place needs to be revamped from top to bottom so that it looks like a presentable, clean restaurant. They need actual workers. It is hard to eat from a place that does not look up to code. Who knows the place could actually have good food. But until they clean their space up, they really should be...