Wendy's — Restaurant in New Iberia

2 visits in 3 days. Ordered a LG. Chili the first time and was filled an inch plus BELOW the top, no problem- it happens. 2nd visit I ordered the same but attempted to alert them of the shortage the previous time there. The person taking my order rudely cut me off demanding to know if my order was complete. Drove to pickup and asked who and why were they being so rude. The reply was to ask me if that's all I wanted to order. Recognizing this person as the one who took my order I informed her that I was NOT interested in talking to her, and asked for the store manager. To my surprise she stated " I AM the manager " and then closed the window in my face without filling my order. Wish a zero was possible. HORRIBLE SERVCE and example for team members present Go to Lewis St. location. Better food...

Now this is my first time coming to visit this location since I worked there before they have breakfast now and what I do love is the bacon egg and swiss croissant which one I went I did not get first of all they did not have any croissants failed to tell me that until I got to the window then there was no swiss cheese on my sandwich and I also ordered the honey butter chicken biscuits and the biscuit and the chicken was so hard my dog didn't want it too crispy both of them biscuits are not supposed to be crispy and that chicken is not supposed to be that crispy either especially for serving breakfast so ask for visiting this particular location for breakfast again I will not be thanks for...

First, cashier was unfriendly. Second, we waited 15 minutes for our food, thinking maybe they had to fry the French fries. No, ALL of our food was freezing cold. I had the grilled chicken wrap and it fell apart, so I picked the cold chicken out and tried to eat it. Also, the dining area was filthy, which should have been my first alarm to tell me to leave. There were no napkins or cold drink lids. The trash can was full to the top. Bathrooms were also dirty. There were four or five workers in the back and they were not busy at all. This experience really turned me off of eating at Wendy's, which I have always...