Gost Coffee Roasters — Restaurant in New Lenox

Excellent coffee....but owner was rude and CUSTOMER SERVICE not acceptable and UNPROFESSIONAL. I normally bought about $140.00 per month of coffee. When I complained about not being offered a bag to carry out the items I spent $68.00 on and the coffee lid broke TWICE the owner said "we sold thousands with no issues." I wasn't asking for another freebie. I don't need his freebie. I actually had a $10.00 Gost cup in my hand to purchase along with a bag of coffee! I thought maybe his lids could be checked out since they broke TWICE He said he was in business for 13 years and never had it happen! He was RUDE and defensive for NO REASON. I told him this was last time I would be here. He took my items from me, set them behind the counter and said, " I don't need your business!" Then shooed me away with his hand gesture. Guess what? I don't need your coffee! Surely you don't think you are the only roaster in town! Leadership starts from the top. Your clerks learn from you and copy your poor attitude and very unwise business habits. I notice I am not the only customer who loved your coffee but expressed being unhappy. Chancy's Coffee roaster in Mokena welcomed me after you took back your products AND gave me a free cup of drip coffee with my purchase of only one bag. Mmmmm. Served with excellence. He saud go ahead and take his for a google review. He told me the "beauty of being an owner was he could do...

The best place in surrounding tows for coffee and heres why:

Coffee/Drinks: Their coffee and lemonade are great! Easily the best around. Easily customizable, great tasting syrups and lots of milk alternatives. They also have their coffee beans for sale if you feel inclined to take some home!

Price: Priced around the same, or even cheaper than the go-to coffee chains in the area, except they taste better and have more options.

Pizza: Yes, they have pizza! Again, great price for a large pizza. It tastes even better than it looks. It was hot, crispy, and fresh. They said it was the first time pineapple pizza ever came out of their oven (lol! Yes, pineapple belongs on pizza!).

Atmosphere: Endless seating options with stools, couches, and chairs. Very comfy and doesn't feel crammed at all. The plants and decor make the place feel at home. Great music and it wasn't too loud between that and the people talking. You can easily find a great spot to read a book, work on your laptop, or hang out with friends. Everyone working was super friendly and accommodating.

Other: They sell stickers, mugs, other food items, such as bakery items and mini cakes, shirts, markers, and spray paint. They also have a gratitude book that you can sign. Truly unique spot...

A great local shops that roasts in house, the perfect place to get a 3rd wave brew without breaking out the dusty V60 in your cabinet. Plenty of interesting options for the creamy sweet flavored direction too. Daniel is great to talk to about coffee as well, hopefully in the post covid days more community oriented stuff like cuppings, tutorials, and tours will happen here too. Love it!

All the roasts are great, unexpectedly even the darker roasts are complex and flavorfull without overwhelming the pallet with roasty notes. All of the seasonal drinks have been a hit too. The japanese tower cold brew was insane too, apparently its only availible in extremely limited quantities on saturday. Maybe I shouldnt be giving away the scoop.

Update: I dont see the tower out much lately but the normal cold brew still rules, and the constantly creative and changing seasonal drinks are still the best around. By far the best local shop, probably the best cafe in all the suburbs.

Update 12/22: Still unarguably the best coffee shop around, and its alot busier than it used to be. There is a pizza shop in the same place too and sundays seem to always have something going...