Burger King — Restaurant in New Milford Township

I recently visited Burger King, and unfortunately, my experience was very disappointing due to the poor quality of their beverage packaging.

I ordered a hot coffee, and the lid did not fit securely. While driving, the lid unexpectedly popped off, causing the hot coffee to spill and burn both me and my passenger. To make matters worse, no coffee sleeve was provided, making it even harder to hold the cup safely.

Proper packaging, especially for hot beverages, is crucial for customer safety. Using low-quality materials for lids and cups creates a serious hazard. I strongly urge Burger King to address this issue by improving the quality of their drink containers and ensuring that all hot drinks are provided with a...

Went to the drive thru, was waiting for a little, I asked was there a reason why we was repeatedly being told hold on we'll be right with you, the rude worker comes back and says we are short staff if your can't wait go someplace else. I went inside and spoke with the female supervisor/ manager, she asked me who said it I showed her the rude young girl who was doing drive thru today Friday Aug 20th after 110p in the afternoon. She stated that was not ok and she will speak with her but she didn't seem as if she wanted to say anything to her worker about being rude. I will never...

This is usually one of my favorite stops, a few times a year. This last visit was disappointing. At lunchtime, there was a manager in the dining room (maybe doing an interview?), one in the office, one on cash, and one working food. The dining room was unprepared for customers, have to wait for the cashier to finish taking orders to ask for cream for coffee, lids for drinks. The coffee looked like it was in a decaf container. with an orange rubber band on it, and it was only warm. The food was all good, although the fries needed salt, but it took a long time for customers to...