Dunkin' — Restaurant in New Milford

I rarely receive good service here! They hire the most ignorant young people to work here. I went one time and ordered food and coffee (she didn't great us or thank us and ask us to drive up!) At the window, she hands us the food and we are waiting for the coffee for a few minutes and she snidely says to the other employee and says," I don't know what they are waiting for?" I say, " We're waiting for our coffees!". We continue to wait and she says it again and again I respond a bit louder cause I thought she didn't hear me the 1st time!!!! She looks at the order and the other employee makes and gives us our drinks....all this time not a Thank you or sorry for the misunderstanding! I will not be going back there again and if I find out it's part of a franchise that one person owns, I will not go to those stores either! I prefer McDonalds...

i did come here 30 minutes before closing, but when i arrived, the door was closed and we had to order at the drive thru. first the employee seemed tired and moody. when i got my order, i had to turn around because they had burned my croissant to the point where it was black. they had also forgotten to put milk in my coffee. luckily they were understanding about the situation and remade my food and drink but this wasn't a great experience. i dont think i will be returning...

I'm loosing my inclination to shop at Dunkin' Donuts after coming to this particular establishment. At 8:15pm the entrance to the store is closed only the drive through is operable. I'm left waiting outside the door for a coffee and donut not allowed to enter the store. Was originally told to go through the drive through which is impossible for a 13 foot high vehicle. In general Dunkin ' Donuts has lost its appeal as many stores lack the management of...