Chick-fil-A — Restaurant in New Orleans

I feel so sad leaving this review because I really try to give places benefit of the doubt because I know how hard service can be but I am just so frustrated by this location as a student and a service worker. I got a Cobb salad to go from here earlier today (9/4) to eat for dinner and they didn’t put chicken on the salad. I did not request no chicken, the receipt does not say no chicken but there was no chicken on the meal which frustrates me because half the price of the salad is the chicken. This is not the first time this location has not gotten my order correct but I will often just take it as they are serving a large volume of students and mistakes happen but it has just been one too many times. If the cash register attendants would just repeat back the order I don’t believe this would be much of an issue but they have never done that a single visit I have had. There are such limited options on campus, especially with subway closing at 4pm that we do not have much as an option, especially us who rely on campus dining for our meals. I never expect perfect, but hearing employees bicker with each other while we are attempting to order does not make anyone comfortable. Again, I am sorry to leave this review, I should have taken the time to check the order when it was given to me; but as many students on campus I was in a hurry so that I could get a quick meal while trying to complete my other tasks for the day and it was just plain disappointing to receive another wrong order, especially with one of the main items...

We LOVE Chick-fil-A, but recently we’ve noticed the DECREASE in customer service.. no matter how many times I repeat the order back (something the cashier ought to do) we still either: a. Get the wrong food b. Not rung up for what we ordered. Again, we love Chick-fil-A, but the nonchalant attitudes after 4pm, are what drives to to another window… not sure how other Chick-fil-A’s are ran, but the Slidell location only gets saved because they are the only location outside of the Kenner/Metairie/ Uptown we’re stuck...

I’ve gotten a partly cooked partly raw nugget from here on two separate times, I’ve always been in a rush so I’ve just trashed it. But they don’t take the app, points, or Chick-fil-A gift cards here and that does make it frustrating. Wait time isn’t bad but the ketchup packets are always sticky with some brown sludge on the outside of them. If you grab some, use a napkin instead of...