Pizza Hut — Restaurant in New Orleans

I haven't ordered in a very long time from this location due to lack of poor customer service, and extra long delivery service times. In fact the last time I was serviced in my home, I had a friend over and she wanted wings and pizza and a drink. The delivery took so long and when the driver arrived at my home, he had forgotten the wings and drink. I had already paid with my CC so I had to drive up there so I could cancel and get a refund. This is the worst store for pizza. So fast forward to today, I called up to order a pizza and I was blocked in their system for delivery. I felt like I was being singled out for their mistakes, but the Mgr. Said they don't deliver to a lot of areas any more back here in the East.

Why are they even still open for business?? I was on the phone and the incompetent people in the background were hollering and cutting up and it was hard to hear the phone attendant.

They offered to have me come there and pick up my order. The Mgr. said they just started delivering again there.

They wonder why whiter folks are always taking over and running businesses. I try to work with my people but it is hard when you have nobody that cares and lack of customer service skills.

Then people wonder why the East cannot have any businesses worth having or developing because of foolishness like this.

I will report this to corporate Monday, and see what we can do about this store to see if we can get some good management and workers there and get rid of the bad staff.

I will be following up with you guys to let you know the results. Change is a...

I called and made a order. when I got there about 8.pm I had my 9 year old daughter with me we both had mask on, I was told only two people could be in the store there was one lady getting her order. I ask could I just pay because I didn't want my 9 year old daughter sitting outside very rudely I was told only two people at a time mind you they had at least 7 employees ALL WHO HAD NO MASK ON AT ALL I then stated I could not and refuse to leave my daughter outside so I had to cancel my order which was ready and on the counter, so I left and called the store manager she Very RUDLY STATED IT IS POLICY ONLY TWO PEOLPE AT A TIME. so what about your employees where was they mask . The two seconds it would have taken to pay for my order with my daughter with me was unfair and if the customers have to wear a mask what about the employees all whom were in the kitchen working I went there on 06/25/2020 I will never go to this ghetto store again My money will not spend there again ..... POOR SERVICE POOR DECISIONS POOR EMPLOYEE DRESS CODE DON'T GO HERE thanks for all you didn't do. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCE EVER MY SUGGESTION DO NOT GO HERE...

I'm updating my review As of 2-9-2019, they will now be receiving a 1 star. That very first order yes it was fine. Every single order since this one has been a complete disaster. However I will deal with my biggest problem. My last order.

I have no idea who taught them stupid people to count, however if I ordered 2 medium pizzas and 1 large. How did I get an order for 2 large pizzas. How did you also cut that large pizza into 16 stupid small pieces, as if by your hands and goods miracles I wouldn't notice I'm missing a whole pizza. Then you tell me well we cut your large pizza into enough piece to equal 2 medium pizza. You further tell me it woukd have to wait another hour and a half for them to remake my order and I can't get a refund for the other medium pizza. I ALREADY WAITED AND HOUR AND A HALF!!!! Get my pizza home to the crowd of kids waiting, and it wasn't enough of course to feed them. So I had to go and spend more money on food. This is a disgrace, I hope a manager sees this and contacts me because you need to fire everyone and start over with a new...