Addeo’s of the Bronx — Restaurant in New York

Customer service is bare minimum and close to nonexistent. Staff is not welcoming at all. Waiters are not clear about the menu. Food is alright tho. THIS IS A RESPONSE TO THE OWNER AFTER THEIR COMMENT. I am not trying to be rude. Your establishment is very clean and I am sure majority of locals love it. Based on my experience the other day there were two different burrata options. One in the specials menu that did not have any pepperoni and the other in the regular menu that did include pepperoni. This was my first time here so I was unaware of the differences or that there were even two different kinds. The waiter did not make that clear to me. Yes, telling the waiter about my dietary restrictions was a mistake on my part but I did not deem it necessary because I believed the item being ordered off of the specials menu did not have any kind of pork on it. If I misread that item that is completely my fault but from my memory I don't recall seeing any pepperoni on the burrata from the SPECIALS menu. Unfortunately I will not be back anytime soon and I wish your business the best moving forward. This review was not just a heated comment after receiving pepperoni. The waiters in the back were still not very welcoming. They were respectful yes but the atmosphere was not at all up to par considering the other establishments in that area. I hope you don't take this as a jab towards your business but just simply constructive criticism....

Wanted to try a new place on Morris Park to support a new business and possibly look to cater food for the upcoming holidays. Ordered takeout. The eggplant dinner and eggplant parm hero was raw. Tough as leather! They also forgot the side order for the dinner order. Called to inform them that the eggplant was literally inedible and that they forgot the side order. First they said they had no driver to bring out a new order and take back the bad one that I should go there. Asked to speak to the owner and was told he was the owner which I knew it wasn’t and called them out on it. Then was told the owner doesn’t like to be called when he’s off. Then they said the kitchen was closed. Had to return the food and got a refund. Very rude and unprofessional. Place looks nice on the outside, but beware. They could have gained a lot of customers especially now that catering season is here and I work for the MTA. I’ll never go back only because they way they handled the situation. The manager...

I recently discovered a gem in my neighborhood that's been here for years, all thanks to their excellent social media presence—well done, it's definitely working! I’m so glad I decided to stop by and try it out.

My culinary adventure began with the burrata, served with fresh tomatoes and roasted peppers. What really set it apart were the balsamic pearls—simply outstanding. Choosing a main course was a tough decision due to their tempting menu, but I settled on the lasagna. Let me tell you, it did not disappoint. The lasagna was exactly what I craved: meaty, incredibly tasty, and the cheese was heavenly.

I'm thoroughly impressed and already planning my next visit to try the other enticing items I missed out on this time. Hats off to the chef for an excellent meal and a big shoutout to the owner—keep rocking that social media; it’s bringing the crowds. Can’t...