Panino Rustico- Baya Bar of Rockaway Beach — Restaurant in New York

I hate leaving this review but I’m just so irritated. We love the food here but we have constant issues with their order and delivery.

It’s all little but CONSISTENT issues. Just extremely disappointed.

First time - ordered chicken salad with fried chicken cutlet. I got grilled chicken. Okay no problem. I’m not that upset. It is what it is.

Second time - I ordered a pacific beach acai bowl and paid extra for the Nutella. Charged me but didn’t get the Nutella. Frustrated but didn’t ask for a refund just blew it off.

Third time - ordered a few things for my family, a chicken ceaser with fried chicken cutlet for myself. Food comes, chicken ceaser has NO chicken on it at all. I immediately call to ask if they can fix this. All I wanted was the chicken. They said the kitchen was now closed and “thankfully they didn’t charge me for the chicken”. I said “okay.. guess I’ll have this plain salad for dinner but you did charge me for the 3 sides of sauce we ordered but only sent one.” She then said she’d refund me for the two sides .. but that refund never came.

DO...

If you have any food allergies do not go to this baya bar, everything is cross contaminated. I got an acai bowl with no nuts and found a whole walnut in it, then after contacting the store they gave me a new bowl to which I had an even worse allergic reaction to. The workers claimed that there are nuts in their granola, but I have never had this issue at any other baya bar location. Even if there was WHOLE walnuts in their granola, no where is it listed in the store or on the menu that people with nut allergies should get the hemp granola as an...

Great addition to 129th food choices! The Belle Harbor on an Everything Panini is absolute heaven. Smoothies and protein shakes, kids meals, drinks, dine-in or counter, takeout - very casual and everything is delicious. The salads on the menu add to their healthy options and are...