Subway — Restaurant in New York

Absolutely Ridiculous service. Let me start by saying, this particular location has alot of drug addicts & homeless people in the area. The owners are Indian, so my take is they assume since alot of the ppl in the area act in look a certain way that everyone is "that way". I ordered the new footlong dippers. I politely ask if the footlong was split in 2 because he was putting it in the 6inch wrap, it was my FIRST time ordering it. He just stares (he definitely heard me). So I just told myself I'll just wait & see. He begins making the wrap/dipper, I asked can I choose my own cheese, he just stares. So I tell him I want pepperjack. He's starts speaking his language to the other worker. When I go to ring out he charges me $7.40, when it's advertised as $3.49. I tell him it's suppose to be 3.49$. Instead of communicating with me when I asked if the dippers came in 2 he thought I requested two separate footlongs, and DEMANDED i pay the $7.40. I paid and told them communication is key and i don't speak their language, and it would have been nice if I was spoken to instead of stared at and talked about in a language that is foreign to me, and this was extremely weird and i won't be back. That was my 2nd negative experience with this particular location. My first time going I was giving stiff bread, I was so hungry at the time I ate it anyway. I thought to give them a 2nd chance....

The guy here on 9/19/19 during the store's morning hours was very kind and seemed to be in a good mood. It's very important to me that people can showcase a liking for what they do, it build's confidence in wanting to purchase their product.

With that being said my only complaint, and a niche one in my opinion is that there seems to be too much food out at a time, specifically vegetables and half of the lettuce and tomatoes looked very fresh whilst the other half looked like it had been from the day before. Both sides had the same exact configurations of options; Lettuce, Spinach, Cucumbers, Tomatoes, Onions and Green Pepper.

A word of advice, if you're not going to have much traffic during certain hours, it's probably best to only fill in the first half of your food buckets as having 2 identical sections is a bit unnecessary and can lead to having leftover food that you have to put out the next day that simply won't be visually appealing to the customer.

Aside from that, I had him serve me from the obviously fresher choices and had a great...

I recently visited the Subway restaurant and had an outstanding experience! The food was fresh, delicious, and made to perfection. But what truly stood out was the exceptional service provided by Litonur Rashid. He was attentive, friendly, and went above and beyond to ensure I had a great experience.

Litu's dedication to his work and passion for delivering top-notch service is truly commendable. He took the time to understand my order, offered recommendations, and made sure everything was to my liking. His positive attitude and warm smile made me feel valued as a customer.

The restaurant's cleanliness, ambiance, and overall quality of food were also impressive. However, it was Litu's exceptional service that made my visit truly memorable.

Kudos to Litunur Rashid and the entire Subway team for a job well done! I highly recommend this location to anyone looking for a great dining experience.

Keep up the fantastic work, Litu! You're an asset...