I honestly love their pizza and this is like the only mom and pop (that I know of) that gives marinara sauce with their garlic knots. They only get 3 stars however due to horrendous customer service. When they get busy they literally ignore everyone waiting to order. That's like, lesson 1 of bad customer service, never ignore the customer and always greet. You can't do much about it without corporate oversight. To conclude, if you can get over the medicority that is their service, the food is pretty good.