Taqueria Huarache & Restaurante Mexicano — Restaurant in New York

The WORST!!!! On the weekends it seems like they always have bad employees to take order. During the weekday it's the BEST! I placed an order and it took 35 mins all because the woman didn't take the # correctly. Not only was the # wrong but the damn order was wrong because there were no guac and sour cream in my order. I love the young woman who takes my order and does it right! The gentlemen who got on the on the phone was rude to tell me where the driver was and he hangs up the phone on me. The driver was on the Grand Concourse for more than a min because he was supposedly waiting at the red light. I don't understand the...

Tried to place a order over the phone and the guy told me to hurry up because he has other people trying to order he also put me on hold twice all in the span of a 2 minute call. Once I got there there was no one attentive to incoming customers and he asked what my order was I told him and he turned to his partner, laughed and said oops we just gave that to another guy. Didn’t apologize for the inconvenience just told me few minutes with no eye contact. I just said I’m good and walked out. There tacos are not even good to be acting like this, this restaurant was my last option and now will never be a...

When I call for a delivery the person who writes down the order has a bad way of handling customer complaints about orders being poorly packaged or missing stuff like a prepotent attitude. When the food order isnt fulfilled or the food is salty he doesn’t give any apologies to the customers. It’s been many times that I have been delivered incomplete orders the food price does not reflect the food portion, I think that the food portion are too small for how much they charge. This place isn’t worth it and do not...