They used to be pretty good and fast but in the last year they've gotten terrible. They never have anything on the hot and ready menu prepared except the standard pizza. On my last visit I ordered 3 things off of the hot and ready menu and was told it would be five minutes. After 25 minutes and no food or update, I asked them to refund my order. No apology, no offer to make it right, nothing. In that time, I watched multiple people come in who were waiting on pizza they ordered in the drive thru, online orders, and phone orders. Nearly all had to wait. The manager, a "Ms. Anne", processed the refund but never came to apologize or even looked in my direction. In all, we were there for 35 minutes and left with no food and no apology. I'll be taking my business elsewhere and judging from the looks of other annoyed customers, I doubt I'm...
Read moreAlmost Always has my order ready when I get there and I've never had to wait more than a minute to get it. There is one manager there however that seems to dislike it when I check my order before I receive it. I don't really appreciate the looks I get. But it's kinda part of the job as a door dasher. If you served me incorrectly (which we both know thats highly unlikely) then the customer I have to deliver to will be mad. Y'all got as good as you are by taking every step to insure the customer is happy. Let me do the same. If I get bad reviews you do to. But otherwise. Everyone else is always looking after me. So 5 stars. Great service...
Read moreOrdered online and noticed drive was wrapped around building so I decide to go around and go inside and pick up pizza and door was locked already?? It was 850 at night and online said they close at 10 is this normal to have the inside closed over an hour before close? It seemed to upset many people that went to the door and couldn’t get in . And it created a huge problem at drive through. Then our pizza was ice cold since we waited so long . And then the employee didn’t even have our sauce ready that came with our...
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