Dragon Palace - Norcross — Restaurant in Norcross

First impressions go a very LONG way. Any business should be well aware of this. Whomever this establishment chose to hire to answer their phone, just cost them a potential customer. The non-professionalism and courtesy was ridiculous. I called to see if they delivered. When the Asian lady answered the phone she says, "hello." I honestly thought I had the wrong number. Who answers the phone at a business like that? I then asked, "Uh, is the Dragon Palace??" She says, "yeah." At that point I was completely turned off. If you can't teach your employees to answer the phone properly, why should I trust your food and service to be performed and produced properly?? At that point I only asked out of curiosity If they delivered. Her dry reply... "no." Three words, she literally spoke 3 words: "hello," "yes," and "no."

It's sad that I'll never even know what the food tastes like here. For the simple fact that they can't even train a person to give a welcoming greeting. I don't expect to be treated like royalty. But simply IDENTIFYING yourself as the establishment shouldn't be like pulling nails. Answering "Hello"? Am I calling a restaurant or a...

Ok this place I give it 2 stars to be fair even though they wasn't fair to my family and I. For lunch meaning before 3 pm charge us $32.42 For 8 wings and shrimp fried rice no drink,no egg roll or fortune cookies nothing. Food is ok,ordinary oriental Asian cuisine nothing special. The prices are ridiculously they charge each item separately the 8 wings were $9.99 and the rice was $6 the manager acts like he doesn't understand English until you go to the restaurant and then he speaks clearly and understand clearly. Such a shame to get this bad customer service I ask him why he didn't tell me he didn't have combination lunches before my purchase because I did ask prior and he acted as if he couldn't understand. So this was my experience and my lesson I definitely don't recommend, save your hard working...

Huge Portions!! I got the orange chicken my husband got general tao. Orange chicken was really fresh and sweet it comes with broccoli and orange peels in its own container then the rice separate. It usually comes with white rice but I got mine with fried rice. The rice was amazingly seasoned and fresh. Overall i absolutely loved the food, the price was $13 each plate, the reason why i gave 4 stars was ONLY because the general tao chicken could of had more spice other than that 10 out of 10!! The customer service was amaing the woman was so sweet and the cook did amazing. 20 min wait but i promise its worth...