Subway — Restaurant in Norfolk

i never leave reviews but after today I felt so obligated. I was having a ROUGH day up until picking up my Subway order. My mom placed it online and I picked it up for us to have together on our lunch breaks. We got 2 sandos, 2 drinks, and 2 chips. Well I’m an idiot and I put my phone and wallet in the brown paper bag holding the sandos and chips. And right as I was walking out to my car, bam the paper bag broke and chain reaction I watch one of our drinks spill all over the sidewalk. Next thing I know, the subway employee who gave me my order was knocking on the window, telling me to come back in. And she already had another cup, straw, and lid waiting for me at the counter 🥹 after a bad day I just thought this was so kind of her and I couldn’t help but share. Thank...

We received a current FULL COLOR SUBWAY flyer awarding a discount for certain combinations to patron who would come in and order a variety of sub sandwiches. Not only did these employees NOT HONOR the current brochure, they created 3 absolutely horrible creations of Italian Combo sandwiches with an attitude that was miserable ($34.00 worth). I understand now that these Subway franchises are individually owned and operated. SHAME on this management team, as we will never order...

I ordered a sub online through the app. ( to use coupon) I sat & waited till ready.. older gentleman behind counter was nice to the guys ordering subs, then I went to get mine. He was rude. I asked if it was double toasted because I was sitting there & watched - looked like it was toasted once. He practically threw it at me, angry & said YES it is. I think he was mad that I used a coupon “ buy one get one free”. Won’t...