Arby's — Restaurant in North Carolina

I went here for lunch today for me and my dad and everything was going great I ordered my food but when I got to the drive thru window the young man that took my order I had coupons and he just sat them on the cashier counter and then charged my father's card. A young woman had to come to the window and help and she did the coupons and put the money back on my dad's card but apparently she only did one coupon. I have had no problems with this Arby's and I always stop here for lunch to get food without coupons but when people have coupons don't ignore them. I got home and my dad's sandwich wasn't even cut right, fries were cold, I never post a review but I won't be back to this location for a while. People need to stop being in a hurry and take time with each...

Anytime I have been to this Arby's location there has always been a wait time to take order and then for food, they have messed up on my order total the majority of time, and food is always COLD. And then when I take it back and tell them they always give me more but still cold. Last time I was there I had to take my daughters cheesesticks back 5xs I finally just asked that they give me my $ back. The outside was hot but inside was barely unfrozen. And anytime I have had to do that the employees usually act like I'm being rude to them and have a bad attitude. I have tried to give it chances but the last time I went and had the cheesestick mishap I have not went back. I go to the convenience store because they are...

We went through the drive through, and to be fair, we had a pretty big order. But when we had gotten our food. They didn’t give us 2 items of food. Which is ok cuz everyone makes mistakes sometimes. But, when we told the guy, he totally didn’t believe us and asked us to look around the car. In the end, we got the curly fries but they gave us smalls instead of the larges we asked and paid for. They sounded really annoyed as we were asking for the things we hadn’t gotten yet. I know they probably tried their best. It just wasn’t the best customer service around. Food tastes...