Jersey Mike's Subs — Restaurant in North Carolina

I have been coming here for 4 years with my family and always ordering the same types of sandwiches. Today I came in to order the usual but was completely treated differently. The individual who took my order was rude to the customers before me and then proceeded to be rude to me. Note: In case the owner reads this review it was a tall slimer guy (facial hair) working on 12/28 around 2:30pm. He dismissively asked what I wanted to get. When I gave my order he said that they do not make sandwiches that way. I responded that I've always got the sandwich that way and actually the store manager recommended it to me a few years back - so its become a favorite of a lot of folks. Its where they slightly warm up the Italian sub/bread on the grill. It takes 90 seconds to do. He overreacted when I mentioned the store manager; he said that he's the store manager and that she reports to him. It was a really weird since he has no idea who I had talked with a couple years ago - and the fact that she no longer works there. Also, he doesn't know that I'm aware he just started working at that location a little over a year ago when he did make the sandwich with no drama/issues (however, he was angry then too but I talked to him about boxing which he liked..). Rather than deal with his anger, I said "its okay, we're good" and I walked out with my company. I know this guy just started working there a year or so ago but its unfortunate as this area is nice folk and we don't need all that anger/drama in the area - especially over just a sandwich. I will not be coming back until this individual is gone! I'm going to leave my review on other sites as well so hopefully it gets addressed by the owner with...

I have been going to this Jersey Mike's for as long as it opened, because it's so close to my house and every time I am disappointed. I usually order through the app and every single time the order is wrong. I have gotten the wrong sandwich, I have had a whole sandwich missing, I have gotten beef instead of chicken multiple times, and they always forget adding the bacon that I paid extra for. Usually when I have a problem I always let them know, the way it's handled is a range. Sometimes they make a new sandwich, sometimes they apologize, sometimes they just open my sandwich throw what they forgot inside and have me on my way, other times I have gotten coupons. Overall, every time I go to this Jersey Mike's it is such a hassle because I never know if I'm going to get what I ordered. The place seems to be poorly managed with very young employees running the place. I will not be...

I've previously give 5 star reviews for this location but it's recently gotten worse. The sandwiches are still good, but the facilities are filthy. When it first opened there seemed to be shift managers on duty who kept workers busy. Now it looks like workers just manage themselves. The tables, floors and drink area are always filthy. It's almost impossible to dine in.When there's a short break and no customers in line, staff don't go out and clean. Even when some staff are making online orders, other staff are leaning against the counters just chatting with those who are making the online orders. If they aren't careful, Jersey Mike's is going to go the way of Subway. We don't eat at Subway because it's filthy inside. Once the dining area goes downhill, the food will...