Subway — Restaurant in North Carolina

An order was placed online. The local store employees kept arguing with a family member about not getting the online order at all, even though we had proof of payment on another family members phone. The online app told us at 605pm that the order would be ready at 625pm. When my family member got there, not only were the employees arguing they didn't receive an online order so the subs weren't made, and the employees didn't even ask whose name the sub order was placed under or if it was possibly under a different name. After arguing for 10 minutes, the online order was finally found. Then...the subs weren't made correctly. And when they were told the sandwiches were made incorrectly, the employees were arguing with the customer saying that's how the order was placed online. So instead of trying to correct or fix the situation, the employees just wanted to argue with the customer. We WILL NEVER go back to that store. I'm extremely disappointed with the lack of training of the employees, the lack of respect towards an elderly customer, and the refusal to correct the situation. This is...

This place just needs to close their doors if they can’t do any better! You’re making sandwiches. How hard can it be??? I understand people make mistakes and I have given this Subway more than their share of second chances. But, after today, I’m done!! I ordered (pick up) a 6” club on WHITE bread with American cheese, lettuce, pickles, onions, banana peppers, mayonnaise, mustard, oil and vinegar, and salt and pepper. What I got - 6” club on WHEAT bread, America cheese, lettuce, a whole can of black olives, a whole jar of mayonnaise. NO pickles, NO onions, NO banana peppers, NO mustard. NO oil and vinegar. NO salt and pepper. There was so much mayonnaise that I tried wiping it off with paper towel but it was still so much, I couldn’t...

We eat here weekly. The past month. Every sub we have ordered....the bread has been so hard we could hardly chew. I have threw away 3 subs tonight and I am disturbed that this is ongoing. I can understand it happening once in awhile. However this is becoming notorious. I thought Subway took pride in baking fresh bread. Why would you continue to serve bread that is hard as a brick? Please reevaluate how you are storing your bread or how long you are keeping it. I am calling it quits with this location until this...