Quality has seriously gone down since the pandemic outbreak has expired. They said that they did not have enough waitresses to staff the whole restaurant. Only enough for 2 booths & after awhile they cook shut down the bar, where I was sitting. There were 2 waitresses & 2 cooks. That seems to be more than enough for the whole restaurant. When I first went in the restaurant had lots of to go orders waiting to be picked up. There were 5 people/couples standing waiting to either be seated or pick up their to go orders. The 2 booths were occupied. There were no signs that said the bar was closed. There were chairs blocking off the left side of the restaurant. I have mobility issues and cannot stand up very long. After 30 minutes, or less, the 2 cooks had everyone's orders cooked & served. The head cook shut down the bar. The waitresses were very nice & as accommodating as the head cook would allow. Based on the head cook's behavior I am giving service a low score. At first the food was good, but I soon started to feel sick & I paid & left. I went outside to the bus stop and threw up. Breakfast is my favorite meal. I used to love Waffle House, but I will never go...
Read more3-25-22 5:30 am. Waitress waited on customer after me, cook had to ask her if she got my order ordered the Allstar, coffee and water w/ no ice. Told waitress i didnt want waffle yet. (Didnt want it getting cold and soggy while i ate the main meal, water came with ice, no biggie but i did ask for no ice, next she brings the waffle and sets it in front of me, im like i told you i didnt want it yet. ( ohh, i thought u said u wanted it now. Her response) she did offer to make another one but i was already ready to leave and just gave up. My main meal was good. Thanks goes to the cook. Then after i said something about paying 2 for one cup of coffee, Another employee heard me and got me sum more coffee. If my waitress drunk boyfriend wasnt there maybe she could have concentrated on her customer. Was her only customer, decided just to abandon the cold waffle. Who wants a soggy cold waffle? Then i had decided to leave a tip bc the other employees were trying to do a good job, but my waitress boyfriend kept swearing and behind me in my ear. I...
Read moreThis location has on their window that they are online orders only. You walk in, and you don’t get acknowledged for 10+ minutes, can go to the bathroom and everything…then sit down to order online after they say it’s online orders only…and the one of two servers on break stuffing her face with food says half of the dining room is closed. Meanwhile, when you try to order online, it says you can’t, and the chef and other server state there’s a wait. What a waste of time, waste of a business, and waste period. What is this place even doing? Waffle House late night used to be the main steam late night business to get food, now it’s a place for people to act like they have a job while being mediocre. If I’m working at the hospital and want food late night, I think some waffles and eggs could be made. But not at this location. Never returning here again. And they were rude, I understand stressed during late night busy hours, but they could...
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