El Gran Patron Mexican Grill — Restaurant in Northport

So this has been one of the more difficult restaurant reviews I've done because I feel like some aspects of the meal were REALLY good, while other aspects were truly terrible.

To start, the service wasn't great at first. It took them almost 15 minutes just to come ask what I wanted to drink. It's worth mentioning that the restaurant was DEAD at this point because it was game day and nobody was there. Afterwards, the service seemed to get a little better, so I'm chalking this one up to just poor communication and trying to give them the benefit of the doubt.

The chips were the stalest chips I've ever had in my life. Like, think of a bag of Tostitos that have been left open for a few days, and that's about the right consistency. The Chili Pablano I got was also a little cold, which I don't understand because the plate was still pretty hot. It wasn't all bad though. I forgot to substitute a second helping of rice for the refried beans, but I decided to try them and they were actually really good. Both the rice and refried beans were probably some of the best I've had at ANY Mexican restaurant. It's also worth noting that the shrimp in the shrimp enchilada was perfectly cooked, and I feel like they deserve serious credit for that because it feels like very few restaurants get that correct.

All in all, I feel like it wasn't the best experience, but the food was good enough that I'll likely come back one or two more times to give them another shot... just maybe not on game day when they're paying more attention to the TV's than the...

The only reason I gave this place a good review was really sweet to me on the phone when I called in our order. But I think she was only nice so we trusted her with our credit card. Bc we were charged $15 more than what she told us she was going to charge!! Which honestly probably would not have ever been mentioned again (even though it is totally wrong of someone to do). But once we got the food back home, which is less than 2miles from the restaurant, our food was freezing cold! Which I thought was extremely weird considering the fact that we had to wait ten more minutes after we got there before our food was ready. So we assumed that the food was being prepared fresh. But there is just no way that our food was made right then, and was cold within 5 minutes of picking it up! I think it is a total shame that anyone working in the public would lie about how much they are charging someone's card! Makes me wonder what the sweet little girl working at the register needed $15 for that night. No matter what the reason was, I can promise you that my family and I will not ever be returning to an already too expensive place to eat dinner. Especially one where they rip their customers credit cards off for Xtra money. Please pay attention to how much they charge your card. Cause it is just likely to be a little bit more than what they tell you they are going to...

This place looked promising from the reviews, so I placed togo order over the phone, the staff was very friendly upon entering however when I took a sip of my sprite there was absolutley no carbination to it, tasted like pure syrup, however that was not a deal breaker becuase every restaurant runs out of carbination, or syrup, they just forgot to change it. The food itself was meh.... I order the enchiladas de mole, the sauce itself was lacking in richness and flavor tasted watered down and bland, the chicken tasted old and bland definently needed to be marinaded in something everything seemed dull and lack luster as far as flavor profile is concerned will not be going back again, I would consider cooking your own mexican food at home, or going down the street to La Bamba Mexican Restaurant food at La Bamba is...