Pizza Hut — Restaurant in Norton Shores

Ordered online and received email confirmation at 503pm when the sun was shining. I have previously been told that they do not deliver in my area after dark or 6pm whichever comes first. My card was charged. Received phone call at 530 sayings they don't deliver to my house after 5. I'm confused on a couple points. 1. How an order goes through in the first place. 2. How if you know you have this problem either manager driver and or cook don't double check online orders. 3. Why you can't just send a driver especially after the order is paid for when it's BROAD DAYLIGHY OUT. 4. How your not customer oriented here. There are other security measures you could take instead of just throwing away perfectly good food. I missed out on dinner. Your driver missed out on money. You lost out on an order that was already made and paid for and lost a...

Our last experience was horrible, paid extra for toppings that weren't recieved, super cold food when it arrived, and the delivery driver was just plain miserable. I should say that I definitely come from humble beginnings and am so very grateful for even being able to order out for my family; for me to even write a review would only be to show others that this particular restaurant is far from up to par. We decided to give it one more go (my boys love Pizza Hut and who doesn't deserve a second chance?) and sadly it was even worse than the first experience. We will definitely make the extra trip to Grand Haven to make sure we have that Puzza Hut goodness...

A Pizza Hut Classic! Wow! How could we not load up Aunt Edna and take the woody wagon to eat? Standard Pizza Hut fare, they were out of thin crust pizza :( I made do with a pan meat lovers pizza and 6 wings. Food was good. We ordered at the counter and they brought it to us at our table, no wait staff. Notably missing was the red plastic glasses, inability to order a pitcher of soda, and no juke box. There were a few arcade games to play. Solid 4 out of 5. Sadly we were the ones sitting down to eat (about 7-7:30pm), they were doing a lot of delivery and take out business, however. IG:...