Starbucks — Restaurant in Norwalk

Showed up yesterday night to order a coffee and waters at the drive thru. Upon arriving I said hello, could I please get two trenta iced waters and a venti caramel macchiato. The lady replied “sir I’m gonna need you to speak up as I cannot hear you, “I said let me get two trenta waters and a caramel macchiato, she says is that all, I said yes. After her repeating my order back she goes is that all, I scream yes that is all and pull off. The second I get up to the window she says “I didn’t get to get all your order before you pulled off”. I replied “ maybe you guys need new headsets as I’m speaking louder than you”. She then says “maybe it’s the door”. I said I doubt it, “I said maybe you just have selective hearing to which she replied sarcastically “maybe”. I then said or is it you just can’t hear when a white person is speaking. “ she says that’s a weird thing to say”. I replied saying “well it’s weird that you say you can hear everyone else but me”. I then asked for her name which was Bree or Bri (not sure the spelling) For $6 a coffee I shouldn’t be having to repeat myself and people should learn proper customer service and how to listen before speaking and listen closer. If you can’t hear me ask me to pull around, because to me it seems she just wants to play games and can hear me perfectly fine, her responses to me telling her about it, make me think that’s the case as well. Avoid Starbucks or go somewhere with considerate workers, the coffee is far to expensive for the service level you get in return...

That red-head wearing a hairkerchief/bandana working at the window today needs to fix her attitude. It is barely 10AM, and she is already having a terrible day. You do not have the right to speak rudely to people who are polite with you. Her parents need to teach her some manners. Not only did she give us her sloppy attitude, but she only gave us two straws for the four drinks we ordered. As for the stars, not once has any other Starbucks rudely told us, "Next time, let us know you're going to scan that." We didn't know we are supposed to let you guys know before we create an order to scan our account for Stars. This is the first of hearing it. And if that is the actual rule and policy, at least the other employees of Starbucks were so kind and didn't even mention a word and just went on with their day because it is so minimal. If you want to inform people, inform...

I came here for a venti matcha late and an overnight oats. 20 bucks which isn't cheap considering how much oats was in there. Anyways gave a nice hard and clean 20 dollar bill and was given this filthy soft 10 dollar bills. When asking for another bill I was told the register was closed, I shouldve asked for a manager who probably wouldve kindly opened it to satisfy my request but I left, vowing not to return. How do you see all this bills and think this is the one I'll give. Yuck. I'd be grossed out if I was even tipped with this thing. The condition of this bill reflects the relationships between people in this nation, it reflects the direction the nation is headed in under the current administration and it reflects the heart and willingness employees have and their desire to go beyond the call of duty for the sake of...