Subway — Restaurant in Oʻahu

I never made a post on good or bad service-product in my life. However, after going to this place today, I am unable to justify spending my money there ever again.

Reason: I walked in, only one worker on shift, half the vegetables, meats, toppings, and breads are gone (no longer in stock, or have not been refilled). I was greeted when I walked in.

Meanwhile, there was five customers in line, and the worker (Breanne) on shift, is left all alone, to manage taking my order, taking out bread to refill, refilling vegetables containers (only when asked to), printing out receipts, taking other orders. FYI: This worker was wearing gloves touching everything in the kitchen, the reciepts, handles to doors, bread trays, etc., and unfortunately was not trained by management (or simply doesn't care) because she then proceeds to touch my bread and meat with her gloves still on. I asked her kindly to please change her nasty gloves, and she got frustrated, literally...

First I want to recognize May for her outstanding work at keeping up with all the orders while her coworker, Kanoe, was sitting in the back for over half an hour not helping at all. I was the first of over 5 customers today at noon today who walked in to order while May was helping another customer with a complicated order. The other four customers walked out as we were waiting to get helped. May eventually helped me with my order and was understandably busy, as the previous customer added a last minute order right as May started to help me (all while the online order buzzer started to go off). And still yet, nobody came up front to help May. Kanoe eventually came up to help with other customers after me, but that wasn’t until over half an hour after the rush! I don’t know what kind of poor management would fester this type of horrible teamwork. Definitely go Safeway or somewhere else...

My husband and I ordered from subway today, we asked for a recommendation with the sauces, we were given rude attitudes and eye rolls. We ordered ignoring their attitudes and just asked for sauce recommendations and when we got home, they completely ruined the subs. The subs were soggy with the garlic aïoli and the chipotle sauce! I had a supreme meat, and the recommendation was WAY too overpowering, actually made me sick! (And this comes from someone who really likes garlic) My husband complained about his sub being sopping wet and smothered with the sauce on his Boss sub. If you go to this subway, just know what you’re getting. Because some of the team members don’t know how to give a good recommendation for your subway food. 🤢 I’m ignoring today’s staff’s attitudes, maybe it was just a bad day for them… but either way. Pretty bad subs...