I ordered a Pumpkin Cream cold brew!!! It’s just a cold brew with pumpkin cream cold foam!! And the idiot barista put chai in my cold brew!!! I never asked for chai and so I went back and asked her to remake it and she put chai in it AGAIN!!! I NEVER ASKED FOR CHAI so I had her remake it again ! And she was like sorry I just assumed you wanted chai! “ I NEVER ASSKED FOR CHAI AND I THINK SHE WAS HIGH ON THE JOB HER EYES WHERE ALL RED !this is the dumbest experience I’ve ever had at this location!! I want a response back I ordered today on 9/23/23 between the time of 1:30 and 2:15 at the hunters creek location on John young! whoever was making the coffee at that time needs to be drug tested no one should be that high...
Read moreDownloading the app and avoiding the lines will be ultra helpful. There can be an unexpected long wait. Staff, if friendly and drinks, are consistent! Due to its location, this starbies is very busy. Please practice patience while waiting. Remember, yelling at the staff won't help you get your coffee faster, BUT downloading the app WILL! I dont work for the bucks but have waited very long in the drive thru and have watched some rudeness towards the staff that could have been avoided if the Customers just DOWNLOADED THE APP, LOL! Stay...
Read moreThere is a lady who works there named Shantal, and I truly feel sorry for the people she works with. She's very dictatorial and doesn't offer any support. When I visited last week, I witnessed her berate an employee because the blender wasn't working. When the barista mentioned the issue, her response was, "Well, learn how to fix it."
I would recommend skipping...
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