Louisiana Fish & Chips — Restaurant in Oakland

Gabby was very sweet and professional. She greeted us as we walked in and was very attentive and clear when answering our questions. Here's the unfortunate part of our visit,Our food😔!!!!. We did not receive quality food for the price we paid $55. We were given tail ends & odd pieces of snapper that must have been dried out before it was fried. The catfish was also cut up packed with the serving of fries.We didn't know that we wouldn't receive filet not cut up pieces or Nuggets.The fish was spicy but flavorless. My daughter enjoyed the Cajun wings but they didn't taste like they were seasoned thoroughly. The potato salad was sweet. The ranch dip was sweet. The green salad was iceberg,tomatoes & carrots. The Celery sticks included in the hot package of the Chicken and fries were not washed properly.Now that I think about it..the cook had no hair net or mask on.She looked annoyed & mean. She needs to recognizes the way she feels about what she is doing shows in the quality and presentation of her food. On the night I decide to eat out vs cook && we decided to try a new spot.Their sign says seafood and burrito...they no longer make burritos.🤦🏾‍♀️The condiments were packed nicely. I wouldn't have had a problem with the portions if the quality was worth what I spent. Supporting my neighborhood businesses,Now I have to cook...

I frequented this business at one time once a week but the poor customer service as well as the cheapness they show in providing condiments has me never returning after today. this brings me to reason of this post. My order for today was very simple..Two too item combos (Prawns & oyster) & (Prawns & Sole) and a large Sole dinner. I was asked if I wanted bread included in the said dinner..I said yes..I was told 20 min it would ready. Upon my arrival 35 mins later my food was not prepared. I was asked to pay for the food which I did and then waited for an additional 15 min. Th meals were poorly prepared as well as the portion were abnormally small. In addition because i was on lunch i didn't get a chance to look at the food. When my co-workers and I were able to eat the food we found only bread in one meal and even sadder two ketchup packages one tartar sauce for each meal and one tea spoon full of hot sauce in a container.... smh...The food is very pricey and the taste has never been above a 5 but its locations is ideal to my employer. The Wonder bread they use cost a dollar a loaf. I was disappointed for the final time and will not be return...$74.18 for three meals and i got it to go and did get freak'n...

On two occasions I went to Louisiana fish and Chips and ordered the regular catfish, with no spices and no salt because I’m a diabetic. And on both occasions they gave me salt and spices which in turn gives me heartburn. As a diabetic it’s important for restaurant establishments to get my order correctly because I would have to consume products such as an acid tablets that have a lot of sugar in them. I was disappointed in their service because I asked for a refund and one of the employees refuse to give me a refund. My experience is that the customer service is terrible and they don’t value the customers they don’t even care if you were diabetic and that I can die from eating food that is too rich in spices. My advice for anyone who wants to buy Cat Fish, I would rather spend my money at JJ’s seafood establishment in Oakland and throughout...