Hardee’s — Restaurant in Ocala

Better be in the drive thru I stood at the counter 5 minutes they never even acknowledged I was alive. I gave up and left. Wouldn't have bothered me until you watch 3 people playing games in the corner in the drive thru pretending to work nothing but ratchet up in that place on Sundays when the manager isn't around

Edit and update Gave you a second chance You served me cold food When I took it back you said you'd bring replace it. That was a lie You never replaced the cold food and made excuses why. Also the only place I've seen letting employees park mopeds at the front door taking up valuable parking from customers. Yeah, know it's your "manager" who rides it. He should know better than parking up front leaving the spot by the back door wide open three weeks in a row now. Well it's August 25th and you keep finding new ways to disappoint. Stood in line at the counter while you keep yelling you will be right there, you came to the counter TURNED AROUND AND WENT BACK TO THE DRIVE THRU IGNORING THE MASSIVE LINE AT THE COUNTER!!!

I'D SAY DO BETTER BUT CLEARLY YOU CAN'T ONCE AGAIN I GAVE UP AND LEFT WITHOUT PLACING AN ORDER

My longest term review update October 6 2024 Sunday 9 AM dirty empty dining area on a rainy day. Went to the counter had 1 employee look at me and turn away and a 2nd walk to the drive thru. Not 1 acknowledged me at the counter. I think I should drive thru get my order park and come inside to eat because they simply do not give a damn about the lobby at this location. The manager has once again parked his moped in the parking spot at the front door instead of at the back door spot that is clearly employee only, but hey it's not like they care if you are parking and going...

I used to really like Hardee's. In fact, it was the only fast food hamburger joint I would consider going to. I gave this one a try about two weeks ago as I had an urge for a good burger. I was trying to decide to go here or to Red Robin. I made the wrong choice. The burger was not fresh and the fries had to have been sitting for quite sometime. The burger I ordered was just a regular cheeseburger with lettuce and tomato yet it was about the same price as what I would have paid at Red Robin. I will not go back. It was a HUGE disappointment. Save your time and money. Go somewhere where they will make your order when you order and not give you something that had been sitting around. That was what I got here with both the burger and the fries. The woman who took my order was actually sitting outside smoking a cigarette when arrived. I had to wait for her to come in before I ordered. I figured it would be very good because she brought my food out in like 2 minutes. They also had the bathroom locked and I like to wash my hands before and after....

I came in and the cashier Mikayla J was really cold towards me. Barely talked to me. Very short with me when talking my order. I have never met this woman in my life. Then another customer came in and you can hear this cashier across the restaurant saying “thank you so much have a great day”. I am a paying customer too so why do I feel like I’m being discriminated against? Not only that but my 11 year old daughter heard the cashier and the people in the back cursing really loudly. What an embarrassment. I see all the reviews also, I also see the owner responding but doesn’t seem like there’s a change in the restaurant. I will certainly not ever come here again. To come spend my hard earned money so these rude cashiers can pay their bills… I will take my money elsewhere. Most fast food restaurant’s want tips now a days and I always tip. But, my tip for this place is to get your employees in order or get new employees! Also, repent and put your faith in Jesus before...