Copper Kettle Cafe — Restaurant in Odessa

Edit. Turned out i personally knew owner and he addressed all my concerns with a heartfelt apology. Amending review from 1star to 5star

Walked in and sat myself down. Was patient because although not full could be construed as busy. Sat myself. No one acknowledged me. Waited over five minutes. Couple who entered after me had order taken. Father and son who entered seconds ahead of me, were approached by server and began placing their order. I assumed I must be in section of server who was cashing out customers. Another couple enters and sits at table next to me. Server cashing out customers finished, grabbed two menus and walked past me to a couple who had just entered and sat at table next to me. assumed I was not in her section either. Waitress finished up taking father and son. Walked up to couple who had just received menus and began to take their order. At that point I decided I was invisible and walked out. If John still owns this establishment, he would be horrified at this level of non customer service. If it is under different ownership now, your staff has made a...

We were so excited to dine here, especially after choosing what we wanted from the menu. It was only until our food arrived! Well, firstly, the coffee - totally light that when you add cream, the color turns out as the color of cream mixed with water, on top of that it wasnt even warm!! Moving onto the food, we ordered steak and eggs which turned out to be some type of processed beef patty similar to corn-beef in a can. The other one was smothered sausage gravy & biscuit - basically store bought biscuits with canned gravy & the sausage patty that seemed to look like they were just pinched into pieces by whoever prepared them instead of being cut with a knife! The chicken & gravy with hash was alright, not gonna say it was good but we were able to eat this! Lastly, the french toast - they looked like triangular pancakes - and then inside them was the bread slices so sliced bread battered in pancake mix with a dash of powdered sugar, melted margarine and syrup! Our bill was $55. I dont know who lied to the chefs that they could cook?! They really need to do...

Let me just start off by saying for me to go through the hassle of leaveing a review the food was either incredible or absolutely terrible and it’s not the first option. The service was horrendous there is a older short haired lady who simply has no manners or decency to try to be a good waiter she would consistently toss the straws on the table and border line slam the plates hard enough to startle you and overall had a terrible attitude. When we asked for simple things such as more orange juice or asking about an item she acted as if it was a burden, the food itself took well over 45 minutes to be served despite only haveing a moderate amount of people in the diner. The food itself was decent but my goodness the price was ridiculous for a hamburger patty sized chicken fried chicken, eggs whith bacon and sausage and biscuits and gravy It totaled $63!!! You can eat at a quality restaurant whith good service for that same price the whole experience as a whole was utterly disappointing and I don’t...