KFC — Restaurant in Ohio

Service is good most days. Management, however, leaves something to be desired such as maybe some empathy, customer courtesy, and work ethic. If your order is wrong or messed up- they pretty much dont care but tell you to come back and theyll fix it. When you do go back you get to play 50 questions and then they act like YOU are responsible for the mess up. My favorite time was when the manager was "too busy" so she was yelling from her office. After I gave them the receipt and all the answers to the 50 questions she then yelled "just replace it so...

Picked up 2 famous bowls and received them within a reasonable time frame. The lady that took my order was nice and pleasant. Unfortunately got them home and wasn't impressed. Unfortunately only ate half of mine. The corn was dried out and bland not to mention way to much of it. A few pieces of chicken again not impressed. Mostly it was the full mouthfuls of gravy covered corn that did it for me. Last few times I've been to that location the quality of KFC has been an utter let down. Cedar st location pull it...

While ordering a # 2 meal , I asked for an order of jalapeños and the guy told me they didn’t have it , then a female voice interrupted our conversation and said “ this isn’t POPEYES” in a smart remark and tone. I can understand how proud she can feel of being a KFC employee But I take that comment offensive and bias. For the record there’s many KFC restaurants that offers jalapeños for their customers. I really hope customers that feel offended by these type of remarks don’t spend their hard earned money in...