Pepperoni Grill - Memorial Rd — Restaurant in Oklahoma City

I'm not one to give bad reviews and I don't intend to seem ungrateful for the great deal of work and time that goes into food service. I've been a professional cook many years ago, as well as owned my own food establishment at one time, so I give props to anyone who serves in that capacity.

Firstly, the service was outstanding. Griffin made us feel like old friends from the moment we walked in and was attentive throughout the evening. We're very grateful for his kindness.

I can't speak to the others' entrées at my table, but I was impressed with the way the "King of the Sea" was described on the menu, with various seafoods including higher end offerings like lobster, scallops and prawns and the sauce was described as a tomato cream.

All seafood is not alike and each has its own cooking time. Oftentimes, when a dish contains multiple seafood types, each seafood is prepared separately and parcooked, then finished all together in the final dish, bringing each component to the optimum temperature all together. It seems like this dish was not prepared in that manner.

Unfortunately, the prawns, which were cooked separately, were overcooked to the point where they were tough and wouldn't separate from their shell, which was blistered and cracking to pieces, leaving me to dig out shell pieces from my pasta. I didn't even eat them all, because each one seemed more overcooked than the previous. The scallops were overcooked and firm to the point that they were chewy. The lobster was overcooked and rubbery. The salmon was overcooked and mushy.

Surprisingly, the pasta was undercooked and even stuck together in places, indicating improper preparation.

The sauce was cloyingly sweet and the taste of tomato was indiscernible. Worse yet, it was split, meaning the fat and acid was disproportionate causing the emulsification to break, leaving the plate oily and unappealing.

As one of the higher priced items on the menu, I expected a much more composed dish with a higher level of execution. One of the mindsets I always tried to maintain when I owned my own food establishment was that the patrons who came were spending money that they'd labored for and I wanted to ensure that I provided exactly what they were expecting, so that I could not only earn the revenue, but more importantly, their trust and return business. I didn't always hit the mark, either.

All of this said, I want to end on a high note. For dessert, I ordered the Creme Brulee and it was quite possibly the best one I've ever had. The caramelized sugar layer on top was so expertly thin and shattered perfectly when I tapped it with my spoon and the vanilla bean custard beneath was perfectly balanced and velvety. The Italian meringue served on the side was the perfect complement.

This experience won't prevent me from going again to try another dish and I have to, again, commend the staff on such...

Just returned home from our first visit to Pepperoni Grill & we are unlikely to be back.

First, the good: that complimentary loaf was astounding. If we go back for anything, it will be to purchase a few of those to go -- just superb. We also had a trainee waiter. While I didn't care for his trainer, Ashton (the trainee) was a natural. When he was allowed to our table on his own, he was personable and able to banter a bit without coming off as fake or patronizing.

Now, the rest: when we arrived, there were probably 4 other tables occupied in the restaurant. We were seated at the highest-traffic table -- right next to the bar and kitchen. After sitting for a bit, we asked to move as my husband was facing me, but I couldn't see him since his back was to the bright front windows. It is obviously the worst table in the joint as, shortly after we moved, a manager sat down there with her laptop to do some work. To be fair, I think we arrived before the hostess started her shift & were seated by a server or busboy. That said, we were aware of the hostess's presence once she did arrive because she was wearing so much patchouli that every time she walked through the dining room, I could taste her scent for a good 2 or 3 minutes afterward. Just like there should be no scented candles in a dining room, there should be no strong perfumes/colognes worn by staff.

We ordered a California club with fries and a bacon cheeseburger (medium well) with a wedge salad. The cheeseburger was rare, but my husband went ahead and ate most of it as no one came to check on us until we were ready for our check & he's not terribly picky. We both picked the bacon off of our sandwiches as it was not crisped, but very floppy/nearly raw. I left 3/4 of my sandwich, but when the plates were cleared, was not asked if there was anything wrong with the meal -- just if we needed boxes (and, no, we did not want to take it home). The wedge salad was very...

Raw Food/ Bad Customer Service I thought about not even given a review however I thought I should share our experience at the new location on memorial. Upon entering we was greeted and then another waitress came and whisper to the other go ahead and seat them at the bar. I immediately responded that would would like a table please. The place looked at 50% capacity at that moment. We sat and ordered our food. When we our food arrive at the table it looked real nice. I order the baked chicken with the mash. I cut into the breast of the chicken and bright red blood started running out. I open it up more and through the blood the meat was stringy and dark still raw. My witness remove the plate and I just ask for something else like noodles. She returned to tell me that the cook and manger started it wasn’t raw I just cut into a blood vessel. That don’t make sense, properly baked chicken don’t have bright red blood running over the meat and the meat was not cooked to temp, I wasn’t eating steak it’s chicken. The manager never came to the table when requested. This was sad as we eat the other location at least 6-7 times a year. But this new location is a turn off the hostess was rude and rather have us sit at the bar than even ask us first out preference of seating. The food was raw, the manager was i ignored our request but came to a table 4 ft from ours. Just said. however none of it was our serving fault so we paid for our meal in full and have her a 35% tip. I suggest you go someone else for a great meal or just stick to the one in B Penn Square that always have great service and cool out...