I had high hopes going into this restaurant for the first time, the ambience of the place is very nice, and the menu, particularly the prime rib seemed very promising from other images and reviews I saw, however I left very disappointed and confused. After being seated, it took around 10 minutes for us to get our waters and bread. Not a big deal as it was decently busy, but then after we had placed our order, we had waited a staggering 45 minutes to receive our food. Table next to us had a similar experience. Reasoning I heard being the head chef was away that night. That might explain the prime rib I received after an extended wait. The prime rib had no crust, in fact it looked like someone with a jackhammer removed the entire crust of the steak, or ate it themselves. Maybe it was left under the broiler for too long and burned and to salvage it they removed the crust. I had asked my waitress what had happened and she claimed that's just how prime rib is served. I wish I gave a bit more pushback than I did since I know better, and the resulting piece of beef was essentially just a bland, unseasoned slice of sous vide beef served with lukewarm jus that still had unmelted fat floating in it despite the small candle lit under it. She did offer to have the kitchen prepare us another piece, but having just waited 45 minutes to receive the food, I would've eaten a plate of sawdust at that point. After a disappointing entree, I had hoped if nothing else I could have a decent dessert to make things a bit better. I ordered the baked Alaska. The waitress advised me it was a bit on the larger side, but since I was splitting it with my partner I didn't see that being an issue until they brought out the plate. This was essentially a full sized cake made mostly of ice cream. Being a baked Alaska, the presentation was expectedly good, some alcohol being poured around the meringue topping and burned off, giving the meringue the consistency and flavor of a toasted marshmallow, but unfortunately the inside of the cake was frozen solid, the ice cream being particularly hard and crystalized. This cake was massive, I couldn't imagine a family of four successfully splitting it, much less one or two people, which normally wouldn't be an issue; the more bang for your buck the better. But clearly there was no thought put into how anyone would actually take this melting monstrosity home in the inevitable situation that they're unable to finish it. After finishing as much as I could, I asked for a bag with some ice and a to go box to try to keep our great state of Alaska, true to size, from succumbing to global warming during the 30 minute drive back to my house. This did not work. I want to give this place the benefit of the doubt and say I went on an off day, however eating out at a nice steakhouse is a rare treat for me, so I doubt I'll risk another visit.