Burger King — Restaurant in Omaha

WORST service at a fast food place that I've ever had. My friend and I went through the drive thru only to find out that for some reason they weren't answering or taking orders in the drive thru so we decided to go inside. As soon as we go inside one of the staff members tells one of the other employees that they should have locked the door. Um hello of course people are going to come inside of the drive thru isn't operating. We waited in line only to be ignored by the staff...there was nobody up front for almost 10 minutes. We grew tired of waiting so we took our business and our money elsewhere. HORRIBLE job you guys I work at Don and Millie's and believe me we would have our jobs at stake for not answering the drive thru as we would for ignoring the front counter. Get your act together and get retrained because you definitely need it if you're going to be in customer...

The gentleman on drive thru was very friendly and had great customer service. While sitting at the drive thru window (5+ minutes, didn’t mind waiting though) I watched as the female drive thru worker sitting near the pop machine play with her nose ring the entire time. As my food was ready, another worker handed her my bag. I confronted her about this when she tried to hand me my food. She proceeded to get an attitude and stated that she was going to wash her hands but she didn’t do that before touching the bag and did not see anything wrong with what she did. She definitely needs remedial customer service and food sanitation training. Again, the gentleman working was completely professional and apologized for her. Management needs to address her and give...

Stay away from this location. Its about 2 blocks from my home and i frequently visit despite the horrible serivce. They nearly always mess up your order . Theyve charged me for food they forgot to give me. Given me cheesburgers that were literally hard as rock. In all the years i lived near this burger king . Doesnt matter who is working , they act like your inconvincing them and theyre very snarky an rude. It must be the management or somthing. Somthing is very wrong here. They cant figure it out. The only real plus is theyre drive thru is open 24hours but its not worth it. Additionally ive heard management telling employees to stop serving shakes as early as 8pm. So dont even bother to come for...