el dorado mexican restaurant — Restaurant in Omaha

My wife and I had a bad experience here.

We were visiting from out of state to take our daughter to the zoo for the weekend. We decided to get some Mexican food. We decided to eat at the Mexican restaurant in front of this one but since there was no parking we parked across the street and ran into this restaurant which the "tacos al pastor" outside caught our attention and we decided to try it out.

We walked in and were greeted well. We were given a place to sit and everything was great until we got our order. My wife and I ordered tacos and we ordered a quesadilla for our daughter.

After about 20 minutes of waiting for our daughters quesadilla to come out we had already finished our meal. We thought the server had forgotten about our daughter's meal. She had forgotten to add a "chorizo" taco but we figured she had forgotten to put it in the order. We decided it was time to go and we decided to stop at a fast food restaurant to buy some chicken snacks for our daughter since she never got her food. We got up and decided to pay for our food.

The person at the register which was the owner of the restaurant charged our meal. She told me the total and I kindly asked her to let me know what we were being charged for because I was for sure that they were charging us for the quesadilla and the "chorizo" taco we never got. So I made sure she knew that we never got the "chorizo" taco and my daughter's quesadilla so she would not charge us for it.

Then she said that she always tells her servers to always let the customers know that the tacos come out so fast that they need to tell their customers that the food is being prepared but my wife said well it was about 20 minutest that had passed and our daughter had not received her quesadilla. She didn't say anything just reacted surprised. The lady did not even apologize for the inconvenience. As an owner, I would at least expect some kind of apology.

But we didn't even get that. She defended that fact that it was not her restaurant's fault that we were not treated right. We will not be returning to this restaurant as we were not looking for our meal to be paid for but a simple apology would have made our experience a lot better. We didn't get that. My daughter ate McDonalds that night.

The owner of the restaurant can say that I was very kind to her and didn't even show her any kind of disrespect. I even joked to her and told her that we were visiting from real far away, Iowa I told her. We left the restaurant never to return again. We will let our friends and family where we live about our experience and I hope the owner does not treat anyone...

I love and adore this restaurant. I moved overseas and I frequently wake up craving their coctel de ostiones because that, my friends, is the true breakfast of champions. Seriously though, the food is affordable, delicious and you can order a dozen oysters to be delivered to your door. TO YOUR DOOR. OYSTER DELIVERY. I never ate in the actual restaurant, because why leave my apartment and put on grown-up clothes when I could order wonderful, beautiful El Dorado food and have it delivered to my door? (Service was always fast, friendly and well worth tipping more than I could afford. Did I mention you can order oysters for delivery?) Their packaging is unpretentious, but their portions are generous, and their sauces are, I mean, I don't know if they're homemade or what but you could put their hot sauces on cardboard and I would legit eat it. Recommendations because I'm hungry, in Europe where there is no edible Mexican food, and I'm kind of sad now: ° coctel de ostiones ° A DOZEN OYSTERS DELIVERED TO YOUR DOOR. (When God created hangover food, he made oysters and only told like three people but I DISCOVERED THIS DIVINE SECRET!! Thanks, God xx.) ° I hear the coctel de pulpo is super-good but I never tried it because octopi? octopuses? can open jars but if eating smart sea life doesn't bother you, you should eat some and review it. ° tacos de pescado. I can eat five in a row. They're a friggin' dream. ° tacos de camaron because shrimp in a taco is a dream and shrimp in a taco from El Dorado is a dream you don't want to wake up from. Order lots. Order some for your friends. If you don't have any friends, eat the ones you ordered for your friends. ° huevos divorciados, because red & green sauce makes eggs even better. I generally ate these as a hangover appetizer, before I started on the OYSTERS THAT WERE DELIVERED TO MY DOOR. (I forgot to mention the delivery guys are cute. That's not super-important, but still worth noting). ° enchiladas de queso, because cheese, glorious cheese. If you're full after your huevos and the oysters that were delivered to your door, this dish re-heats nicely, so you can save it for lunch when your hungover arse is hungry again in 20 minutes.

I have to stop, I'm making myself sad. In case you are wondering if I'm getting paid for this review, I am not. I'm just a South Omaha girl who moved to a country where beans on toast is considered an acceptable breakfast. El Dorado, I miss you. Give me a hug. I'M NOT CRYING, YOU'RE CRYING. Yeah, so, this place is really good, fast and friendly service, yummy food and very affordable. Go now. Eat all of the tacos and think...

Now this is another authentic Hispanic restaurant. However, this one comes with the atmosphere --south of the border atmosphere. If you are used to spotless bathrooms, shiny tile, English speaking people on TV, perfectly colored furnishings, this restaurant is NOT for you. I personally want the whole experience. The best part of this experience is the food though. It is as authentic as you can get. This is not Taco Bell or some Mexican joint that took over an abandoned Arby's. The average plate is about $12 but delivers exceptional, authentic ingredients cooked and presented like a high end restaurant in Mexico. If you are not sure about authentic Mexican food, then take a look at their menu before you head down there. They have a 12-sided menu and you can download it if you just Google their website and hit download menu. Take a look. I've included some pictures of our meals. That last pic that looks like the fried alien from the movie "The Thing", that is quail. And it was Yummy! The only star missing is for food preparation time. It's not extremely slow by any means, it just takes a little longer because of the food they provide. If you are on your lunch hour, you will have to let them know. Well...