Hardee’s — Restaurant in Omaha

Ok...i am not one of those that complains just because... most of my rewies are positive; long time ago, I've worked in the fast food industry for few years... so I know a bit about it... I'll try to describe the scene: the place was empty.. 4 customers and my party of 3..., the trash overflowing, the floor sticky and the overall appearance of a grease joint. The staff friendly, no question there... the gentleman who took the order took was efficient and polite... I'll eat anything... I have no shame in admitting that... but the burger I was given... no... even I draw the line... sad is the first word that came to mind when I looked at the sandwich... just sad.... the buns were almost melted to the thinnest two meat patties I've ever seen... it was lime if you cooked the whole thing in the worst microwave ever... I did try to look inside unsuccessfully. The taste was "rustic"... in brevis... 2 stars because of the friendly service but - 5 star for everything else... BTW... my girlfriend asked for an hotdog... depression kicked in... not a positive experience...

Went to Wendy’s near there at 10:22a.m. They said they are no longer serving breakfast. ( They stop at 10:30). “We ran out of food” was the reason. So I went to Hardee’s at 10:28 am. I asked them if they were still serving food. “Yes we are. We serve breakfast until 10:30.” “What can we make for you”. I’m not sure who was working drive through but WOW his service was great. I appreciate the polite atmosphere and the food was really good. It tasted homemade. Bacon was perfect and the egg felt like I made it at home in a pan of butter. But honestly the “Merry Christmas” I got from the drive through worker was great to hear. It stuck with me. Made me smile and with all the traffic and crowded stores, it was nice to hear. Usually I’m just a, do your job and I’ll be happy, kind of person. But he went above and beyond and it felt like management created that kind of environment for their team to express to the customers. From the great food, fast service and the way two employees engaged with me, it felt like the attitude of the place was very...

I do not recommend this location. I stopped with my dad about 8pm on a Friday night. I ordered a plain cheeseburger meal (comes with fries, onion rings, drink, and cookie). Dad ordered the same meal. The burger did not come plain and the person working the counter was not overly interested in fixing the order. As he was correcting the mistakes he was on his cell phone constantly. When he brought the corrected order to the table he only mumbled something we couldn't understand while walking away. Upon receipt of the second burger the bun was so grease soaked it was disintegrating and dropping grease. The cookie was placed at the bottom of the box, so it was also dripping in grease. The fries and onion rings were cold and soggy. Dad's meal was the same. I can't report this through the online survey because the receipt was also grease soaked and I can't read the information to enter it...