Pickup said it would be ready by 6:25. I walk in at 6:26, my order is not on the pickup shelf. The woman working is assisting two people ahead of me, at least 5 minutes later, she finishes with them and asks me if I have a pickup. I confirm and she starts making it. Literally 12 minutes later she finishes my 2 sandwich order. I get back to the car and my friend checks his sandwich and it’s wrong. He only wanted 3 ingredients on it and she got it wrong. I understand being short staffed, I live that nightmare every day. But if I was the only person there I’d be busting my butt and working as fast as I can. My 90 year old grandma could’ve made it faster. Don’t bother with this location. Also it was like a sauna in there. $5 tip just for me to wait almost 20 minutes past the estimated time for two sandwiches and to sweat my butt off. I pity the people waiting behind me. Update: it is now 7 pm and I’m still in the car waiting for my friend to get his...
Read moreCame to pick up orders. The door was barricaded and locked. I called and they hung up on me I called again was still polite regardless of the situation I notified them I was there for my order. They couldnt give me an actual answer of what was going on they said orders werent done havent started making them and didnt know when they would be done. There was no line or other customers waiting. She said a coworker became aggressive and locked and barricaded the door. (Which was a lie obviously)They drove up and parked car both employees were gone and had left the store unattended! They didnt even apologize! This is highly unprofessional and seems to be continuous issues at this...
Read moreI ordered my food online and asked for both sandwiches to be toasted. Got there and they were cold(within 15 minutes of ordering) asked if they were toasted and was told yes. The cheese isn't even melted. I don't appreciate being lied to. I will not be ordering from here again. Then I called and asked about it and the only option was "come back and get it fixed". Very unprofessional and not okay. I paid for this food and I have a 3 week old baby. I can't just go back. I barely had time to run and get this food to begin with. Very strongly hope a manager contacts...
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