McDonald's — Restaurant in Oregon - Nashua Township

McDonald's - Oregon, IL 61061 ORDERS #225 & #227 - 2025-01-01 @ 17:38 & 17:43

The order could have been rectified on the spot without trying to charge me additional money in addition to screwing that up too . . . Instead - the tending manager (so they postured as such without any formal introduction) went on to key up the order from which I was charged an additional $1.61 - from which I have been ordering the same thing the same way for over 30 years; as such the price of said order has reliably been $11.85 (unless someone somehow places the order in some other way or fashion to sum out a different price) I always order the double quarter-pounder WITHOUT CHEESE & ADD BACON; making it a LARGE MEAL (with a large fries & large soft drink.)

(1.) After screwing up the initial order after being overcharged for it - (2.) my order was re-entered and I was then charged an additional $1.61 for it - (3.) as it too ended up being wrong as well as the first order.

I ended up walking out in sheer frustration - as it is 3 STRIKES AND YOU'RE OUT in my book.

I ended up paying excessively for a meal that I didn't receive.

I won't be returning anytime...

The management doesn't know how to professionally handle employee issues, but other than that, the food is fresh and is usually in your hands within five minutes. The staff is friendly, but they talk a lot and it looks like they are standing around most of the time. Rush hours are usually around 8 am, 11 am, 2 pm, and 5 pm. The drive through is quick and as accurate as possible. There are a few mistakes here and there, but for the most part they get everything right. If you go inside to eat, the lobby is clean most of the time. They try to clean up after every rush, cleaning empty trays, sweeping, and tidying up the beverage area. I would recommend this McDonald's to anyone who is in a hurry and hungry. The service is friendly and the food is made to order....

I went to have lunch at McDonald’s with my husband & our 3 year old son. My husband and I were briefly separated & during that time, he was involved with a woman named Alanna Carter who manages this McDonald’s. Upon finding out that she was married, I messaged her husband to let him know about the affair. Because of this she was very upset. Today she called the police on my husband for “trespassing” while we were just on a simple outing with our son, not being disruptive in any way. To have my son witness his father taken by the police in front of him is traumatic and unnecessary, especially since this was a personal conflict. She completely abused her authority to handle her personal matters & I will be contacting Human Resources...