Starbucks Coffee Company — Restaurant in Orlando

I have twice now had horrible experiences with the service at the location by the gates in terminal C. On April 30 at 7am they were sold out of a few breakfast items. It’s 7am how are you sold out? I went to pay with the app, something I’ve done numerous times here, and was told we don’t do that. No sorry. No explanation. Nothing. Yesterday, May 23, was one of the absolute worst experiences ever with at Starbucks. I mobile ordered at 3:58pm. By the time I walked there I was expecting maybe a 5 minute wait. I waited 25 minutes!!!! There were 5 people working. How on earth did I wait 25 minutes? If you can’t handle mobile order turn it off! I said that to them and all 5 workers looked at me like I was the problem. No one should be waiting 25 minutes for a drink. It was one drink. Only two modifications so not complicated. This is the airport. It’s fast pace. You need...

Starbucks coffee has always been a signature brand for excellent coffee, perfect atmosphere, and great customer service. I was shocked to find this place looking messy, dirty, and under attended. The 2 baristas preparing the beverages were not up to speed and knowledgeable, and the lady manager pictured in one of the photos had a bad attitude and lack of attention and professionalism. Please, for the name of the brand in this beautiful location , pay attention and train your personnel properly. They are several coffee shops in this modern terminal. The...

I should’ve checked the low reviews before approaching the counter. I just got off the plane and asked two questions and the girl at the counter had an attitude already. I asked if they were open and if it was a licensed Starbucks or corporate Starbucks. She’s said “I don’t know.”. The reason I asked is because I work for corporate Starbucks and wanted to use my discount but her attitude turned me away so I said nevermind thanks. If the district manager for these licensed stores wants to stop by then maybe this could be avoided...