Starbucks — Restaurant in Oshtemo Charter Township

I went around 4 pm this afternoon to get a drink while I did some shopping. Three people were behind the counter, one making a drink, on cleaning a spill, and one I assume was training. I stood at the counter for at least three minutes and no one spoke to me even after I said hello. When I walked away the young White girls behind me were almost immediately greeted and helped. I’ve had great service at this location before, but today was just horrible, especially in light of the news about another Starbucks location. I understand priorities, and would have happily waited had I not been completely ignored. No one should have to wait that long to just be...

First time, I gave them the benefit of the doubt. A few weeks later I visited again and I was heavily disappointed with how I was treated. This whole tip culture has gotten out of hand but do not be rude to customers and then expect a tip for under average customer service and overpriced food and beverages. Employees need to be trained to treat everyone with respect. Slamming my drink down and walking away is not how you'd treat the CEO. Horrible experience! I waited a few days to prevent myself from cutting into this place so bad. Please visit the Starbucks across the street instead until those girls learn a...

This used to be my favorite Starbucks. I'm a regular. But now they have started changing people one of the morning girls is not very nice. She doesn't seem to ever be having a gd day. And thats not good in the morning people like to see a happy cheerful person in the morning to make there day flow a little better. Not sure what her name is but she has strawberry blonde hair and freckles. She is the only one over there that acts like that. Nobody wants to start their day with a...